Collections Specialist

• Manage customer collections and reconcile accounts to ensure accuracy and timeliness
• Obtain and review bank and trade references for new customer accounts
• Distribute customer statements and maintain clear communication with clients
• Navigate Microsoft D365 efficiently to support daily accounting operations
• Utilize Microsoft Word and Excel for reporting and documentation
• Ensure compliance with company policies and procedures during collection activities
• Provide exceptional service while resolving payment discrepancies and disputes

• Previous experience in collections or accounts receivable is required
• Proficiency in Microsoft Excel and Word is essential
• Familiarity with Microsoft D365 or similar accounting software systems
• Strong communication skills, both written and verbal, for customer interactions
• Detail-oriented with the ability to manage multiple tasks simultaneously
• Adept at following instructions and adapting to new systems and processes

Knowledge of commercial collections processes is a plus

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan