Collections Specialist Job at Robert Half (Ames)

New

Collections Specialist

We are looking for a detail-oriented Collections Specialist to support accounts ...

Location

United States , Addison

Salary:

22.00 - 27.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

Experience supporting collections, accounts receivable, or billing-related functions
Familiarity with aging accounts and the ability to interpret aging reports effectively
Working knowledge of account reconciliation, including reviewing payment and invoice differences
Understanding of debit and credit concepts within day-to-day accounting activity
Ability to process or support customer payment activity, including credit card transactions
Basic proficiency in Microsoft Excel for tracking, sorting, and reviewing financial data
Strong attention to detail and the ability to manage multiple account follow-ups accurately

Job Responsibility

Review aging reports regularly to identify overdue balances and prioritize collection efforts
Assist with reconciling customer accounts by researching discrepancies and matching payments to outstanding invoices
Process credit card payments accurately and ensure transactions are recorded correctly in the appropriate accounts
Support the resolution of backlog items across assigned portfolios through consistent follow-up and documentation
Apply knowledge of debits and credits when reviewing account activity and investigating payment issues
Work with accounts receivable information to help maintain accurate balances and improve collection performance
Use basic Excel functions to organize account details, track payment activity, and update collection records

What we offer

medical
vision
dental
life insurance
disability insurance
401(k) (if eligible)
deferred compensation plan (if eligible)
paid time off for vacation, personal needs, and sick time
paid holidays

Fulltime

New

Collections Specialist

We are seeking a detail-oriented Collections Specialist to join our client’s tea...

Location

United States , Souderton

Salary:

Not provided

Beacon Hill

Expiration Date

Until further notice

Requirements

2+ years of collections, accounts receivable, or related experience
Strong communication and customer service skills
Proficiency in Microsoft Excel and accounting/ERP systems
Excellent organizational skills and attention to detail

Job Responsibility

Contact customers regarding overdue invoices via phone and email
Monitor accounts receivable aging reports and prioritize collection efforts
Research and resolve billing discrepancies and payment issues
Process and apply payments accurately
Maintain detailed collection notes and account records
Collaborate with internal teams to resolve customer concerns
Prepare account statements and collection correspondence as needed

Fulltime

New

Collections Specialist

We are looking for a Collections Specialist in Middlesex County, NJ. In this rol...

Location

United States , Middlesex County

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in a collections or an accounts receivable role
Familiarity with credit and collection practices, billing follow-up, and accounts receivable processes
Demonstrated ability to negotiate effectively, manage sensitive conversations, and support issue resolution
Strong data entry accuracy with careful attention to detail and documentation quality
Ability to handle a high volume of work, stay organized, and meet deadlines consistently
Proficiency with Microsoft Office Excel

Job Responsibility

Reach out to customers regarding past-due balances, provide updates on account status, and communicate anticipated payment timelines
Handle credit card payments and related authorizations accurately while assisting with accounts receivable and collection activities
Review account discrepancies, reconcile payment issues, and support the resolution of billing variances in a timely manner
Maintain accurate accounts receivable records by monitoring payments received, outstanding balances, and follow-up activity
Address customer questions, concerns, and disputes related to invoices and billing, working to achieve prompt resolution

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Collections Specialist

We are looking for a Collections Specialist to support a Manufacturing organizat...

Location

United States , San Antonio

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
At least 1 year of experience in collections, accounts receivable, customer service, or a related area preferred
Working knowledge of collection procedures, billing support, and accounts receivable processes
Strong written and verbal communication skills with the ability to negotiate professionally and handle sensitive customer conversations
Proficiency with Microsoft Excel, Outlook, Word, and PowerPoint, along with comfort using accounting or customer-facing systems
Strong attention to detail with the ability to audit, verify, and organize data accurately under tight deadlines
Ability to manage multiple priorities, remain effective under pressure, and collaborate with employees across different levels of the organization
Ability to occasionally lift up to 15 pounds.

Job Responsibility

Manage a portfolio of customer accounts to track receivable balances and pursue payment on overdue invoices
Contact customers to discuss delinquent balances and establish practical repayment solutions, including negotiated payment arrangements when appropriate
Review aging reports each day to identify emerging collection issues and prioritize follow-up activities
Prepare and send collection notices while documenting all account activity, customer feedback, and actions taken
Investigate billing or payment concerns with customers to uncover root causes and support timely resolution
Partner with internal teams to help ensure payments are processed correctly and account issues are addressed efficiently
Maintain accurate records and support compliance with company guidelines, contractual obligations, and applicable financial practices
Escalate unresolved disputes or service-related complaints to the appropriate departments for further review
Contribute to additional accounts receivable and collections-related tasks as business needs require

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

New

Collections Specialist

We are looking for a detail-focused Collections Specialist to join our team in H...

Location

United States , Hartland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in accounts receivable, commercial collections, or a closely related finance support role
Strong working knowledge of collection procedures, aging reports, and billing follow-up practices
Proficiency in Excel for data review, reconciliation, reporting, and record analysis
Experience using ServiceTitan or a comparable business or accounting platform is strongly preferred
Excellent attention to detail with the ability to manage multiple accounts and deadlines effectively
Self-directed work style with strong organization, persistence, and problem-solving skills
Ability to communicate clearly and collaborate with internal teams to resolve account discrepancies.

Job Responsibility

Monitor customer balances and take timely action to collect outstanding invoices through consistent outreach and follow-up
Compare and reconcile receivable records across multiple platforms to confirm accuracy and resolve open account issues
Review historical billing and payment information, correcting incomplete or inconsistent records to improve data integrity
Use Excel to extract, organize, and analyze accounts receivable information for tracking, reporting, and status updates
Work with internal partners to investigate billing questions, obtain missing support, and clear payment obstacles
Assist with refining collection workflows and reporting practices to improve efficiency and visibility
Maintain accurate notes and documentation on collection activity, account status, and resolution progress.

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

New

Collections Specialist

We are looking for a Collections Specialist to join a machinery manufacturing or...

Location

United States , Hatfield

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience in collections, accounts receivable, or a closely related finance function
Background handling commercial collections, with the ability to manage consumer collections when needed
Working knowledge of credit analysis and collection procedures in a business environment
Experience researching account issues and resolving billing-related payment obstacles
Proficiency with Microsoft Excel and the ability to work effectively in accounting or receivables systems
Strong written and verbal communication skills for customer outreach and internal coordination
Highly organized approach with the ability to manage multiple accounts and follow through on commitments
Availability to work fully onsite in Hatfield, Pennsylvania

Job Responsibility

Manage business and customer account collections by following up on outstanding balances and driving timely payment resolution
Review aging reports and prioritize delinquent accounts to reduce past-due receivables and minimize credit risk
Communicate with customers by phone and email to address payment delays, clarify account details, and negotiate appropriate next steps
Investigate billing concerns and coordinate with internal teams to resolve disputes that may impact payment timelines
Perform credit-related analysis to help assess account status and support informed collection strategies
Maintain accurate records of collection activity, customer commitments, and account updates within company systems and spreadsheets
Use Excel and internal software tools to track receivables, monitor trends, and prepare status updates for management
Partner with finance and cross-functional stakeholders to improve collection results and support overall accounts receivable performance

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Collections Specialist

We are looking for a detail-oriented Collections Specialist to join a service-fo...

Location

United States , Humble

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
At least 2 years of experience in commercial credit and collections, with 3+ years preferred
Strong customer service and account communication skills with a detail-oriented, solutions-oriented approach
Proficiency with Microsoft Office, including basic Excel, and comfort learning business systems
Ability to work independently while also contributing effectively within a team environment
High attention to detail and strong organizational skills in a deadline-driven setting
Bilingual English/Spanish communication skills are a plus
Must be able to complete pre-employment background screening and drug testing

Job Responsibility

Maintain customer account profiles by entering new information, updating records, and ensuring data remains accurate in internal systems
Prepare invoicing activity and generate account statements when requested to support timely billing and collection efforts
Review accounts receivable reporting to track balances, identify overdue items, and assist with collection priorities
Reconcile account discrepancies by researching payment activity, clarifying issues, and resolving billing-related questions
Communicate with customers in a clear and courteous manner to address disputes, secure payment commitments, and preserve positive business relationships
Evaluate account status to support credit decisions and help determine when sales orders can be released
Partner with the Credit Manager and other internal teams to support daily collections operations and related administrative tasks
Complete additional duties as assigned to help the department meet service, accuracy, and turnaround expectations

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

New

Collections Specialist

We are looking for a Collections Specialist to support recovery efforts for cons...

Location

United States , Merrillville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience in collections, preferably within banking, lending, or financial services
Practical knowledge of credit and collections practices for both consumer and commercial accounts
Experience handling billing collection activities and resolving account discrepancies
Strong verbal and written communication skills with the ability to negotiate payment solutions professionally
Ability to manage a high volume of accounts while maintaining accuracy and organization
Proficiency in documenting account activity and using systems that support collection operations
Solid judgment, attention to detail, and a consistent approach to meeting deadlines and follow-up commitments

Job Responsibility

Manage a portfolio of past-due consumer and commercial accounts and take timely action to drive resolution
Contact customers by phone and written communication to discuss outstanding balances and establish appropriate repayment plans
Review account status, payment history, and supporting records to determine the best approach for collection activity
Maintain accurate documentation of account interactions, payment commitments, and follow-up actions in internal systems
Work closely with internal partners to address billing concerns, research discrepancies, and support account reconciliation
Monitor delinquency trends and prioritize collection efforts based on account risk and aging
Apply collection procedures in accordance with banking policies, regulatory expectations, and service standards
Assist with updates to collection records or workflow processes when system or operational changes affect account management

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

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