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We’re looking for a detail-oriented and proactive Collections Specialist to join our team. If you’re great at building rapport and comfortable with follow-up calls, this role is for you!
Job Responsibility:
Monitor and manage outstanding accounts receivable
Contact clients via phone and email to follow up on overdue invoices
Negotiate payment arrangements and resolve billing discrepancies
Maintain accurate records of collection activities
Collaborate with accounting and customer service teams
Requirements:
1-2 years of collections, accounts receivable, or customer service experience
Strong communication and negotiation skills
Excellent attention to detail and organizational abilities
Proficiency in Excel and accounting software (QuickBooks, NetSuite, etc.)
What we offer:
medical, vision, dental, and life and disability insurance