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We are looking for an experienced Accounts Receivable/Collections Specialist to join our team in Brooklyn Heights, Ohio. In this role, you will focus on managing and resolving outstanding accounts receivable while maintaining attentive relationships with business clients. This position offers an opportunity to handle complex collections as well as refine and optimize processes for greater efficiency.
Job Responsibility:
Manage and follow up on outstanding payments with business clients to ensure timely resolution
Handle challenging and intricate collections cases, employing effective negotiation strategies
Perform thorough cleanup of accounts receivable and collections records to streamline operations
Transition to softer collections efforts after addressing high-priority cases
Maintain accurate documentation and records of all collection activities
Utilize multiple systems to track and manage accounts and payments
Collaborate with internal departments to address billing discrepancies and resolve client concerns
Monitor aging accounts and develop strategies to minimize overdue balances
Provide regular updates and reports on collection progress to management
Ensure compliance with company policies and industry regulations during all collection activities
Requirements:
Proven experience in commercial collections and accounts receivable management
Strong knowledge of credit and collection processes
Ability to handle complex and challenging collection cases effectively
Familiarity with billing and collection procedures
Proficiency in using multiple systems to manage accounts and payments
Excellent communication and negotiation skills
Strong attention to detail and organizational abilities
Ability to work collaboratively with internal teams and external clients