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Robert Half is seeking a Collections Specialist with extensive business-to-business (B2B) collections experience. This role focuses on managing aging reports, maintaining consistent phone and email correspondence with clients, and supporting light billing tasks.
Job Responsibility:
Manage and monitor aging reports for B2B accounts, identifying overdue balances and prioritizing collection efforts
Conduct heavy phone and email outreach to clients for payment collection and resolve outstanding issues professionally
Document collection activities and maintain accurate records in our system
Investigate and resolve payment discrepancies in coordination with internal teams
Assist with light billing activities, including invoice processing and account adjustments
Provide regular status updates to management on collection progress and challenges
Requirements:
2+ years of B2B collections experience
Strong skills in managing aging reports and using collection systems
Excellent verbal and written communication skills
Detail-oriented with strong organizational and follow-up abilities
Experience in billing or accounts receivable preferred