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We are looking for an experienced Collections Specialist in Fairfield, Ohio. In this role, you will manage and oversee collection processes for both commercial and consumer accounts, ensuring timely and accurate billing and payments. This is a long-term contract position with an opportunity to contribute significantly to our financial operations.
Job Responsibility:
Manage collections for commercial and consumer accounts, ensuring timely payment resolutions
Prepare and send statements to clients to facilitate payment processes
Monitor account balances and identify overdue payments for follow-up
Communicate effectively with clients to resolve billing discrepancies and payment issues
Apply credit and collection policies consistently across all accounts
Maintain accurate records of collection activities and payment histories
Collaborate with internal teams to address account concerns and improve collection strategies
Utilize Epicor ERP system to manage and track collection processes
Provide regular reporting on collection activities and account statuses
Ensure compliance with company policies and relevant regulations
Requirements:
Minimum of 2 years of experience in commercial and consumer collections
Strong understanding of credit and collection processes
Proficiency in managing billing and collection activities
Experience with Epicor ERP or similar systems is required
Excellent communication and negotiation skills
Ability to analyze account data and resolve payment issues effectively
High attention to detail and accuracy in record-keeping
Knowledge of applicable laws and regulations in collections
What we offer:
medical, vision, dental, and life and disability insurance