Collections Specialist

• Monitor and manage accounts receivable to ensure timely collection of outstanding balances
• Analyze aging reports and prioritize accounts for follow-up
• Communicate with customers, including school districts and administrative offices, to address payment issues and resolve disputes
• Handle issue resolution efficiently and effectively to maintain positive client relationships
• Prepare and update daily reports to provide insights on collection activities and account statuses
• Utilize Excel to track and organize financial data related to receivables
• Collaborate with team members to achieve collection goals and maintain financial accuracy
• Maintain detailed documentation of customer interactions and payment agreements
• Apply knowledge of collection processes to streamline workflows and improve results

• Minimum of 2 years of experience in collections or accounts receivable
• Proficiency in analyzing aging reports and addressing overdue accounts
• Strong communication skills to interact effectively with clients and resolve payment issues
• Experience with issue resolution and dispute management in a detail-oriented environment
• Advanced Excel skills for tracking and reporting financial data
• Familiarity with commercial and consumer collection processes
• Ability to work independently and meet deadlines in a remote environment

Knowledge of Acumatica

• medical
• vision
• dental
• life and disability insurance
• eligibility to enroll in 401(k) or deferred compensation plan (if eligible)
• paid time off for vacation, personal needs, and sick time
• paid holidays