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In the Collections role you will be responsible for calling members on delinquent accounts and assisting them in restoring good standing status with the institution. If you combine dynamic communication skills with a positive attitude and a professional demeanor, then you may thrive in this position.
Job Responsibility:
Handle inbound and outbound collections calls
Lead all billing and reporting activities according to deadlines
Handle all vendor inquiries
Maintain and update customer files to ensure data integrity
Call on all past due amounts and record all results in the system
Record all customer payments to the correct reports
Requirements:
BS Degree in Accounting, Finance or Business Administration
2-3 years of prior high volume collections experience
Excellent written/verbal communication and organizational skills