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Our company, a leader in the manufacturing sector, is seeking a motivated and detail-oriented Collections Specialist to join our finance team. In this critical role, you will ensure the timely collection of outstanding accounts receivable and support our company’s financial stability by actively managing customer accounts.
Job Responsibility:
Monitor and manage accounts receivable portfolio, identifying overdue accounts and initiating collection efforts
Contact customers via phone, email, and written communication to resolve past-due balances
Investigate and resolve payment discrepancies and customer billing issues in a timely and professional manner
Collaborate with sales, customer service, and credit teams to resolve account issues and expedite collections
Recommend accounts for further action when necessary, including escalation or potential legal proceedings
Maintain detailed records of collection activity and customer communications
Provide regular updates and reports on collection status and aged receivables to finance management
Support process improvements to enhance collections efficiency
Requirements:
Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred
2+ years of collections or accounts receivable experience
experience in manufacturing or distribution a plus
Strong communication, negotiation, and customer service skills
Ability to analyze account histories and resolve complex issues
Proficiency with ERP systems and Microsoft Office Suite (Excel required)
High attention to detail and ability to manage multiple priorities in a fast-paced environment
Nice to have:
experience in manufacturing or distribution a plus
What we offer:
medical, vision, dental, and life and disability insurance