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Robert Half Logo Robert Half · Finance

Collections Specialist

United States, Santa Clara · Job Posted May 27, 2026
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Job Description

We are looking for a Collections Specialist to support accounts receivable, credit review, and customer payment activity for a growing organization in Santa Clara, California. This contract opportunity with permanent potential is ideal for someone who is comfortable managing billing follow-up, resolving account discrepancies, and maintaining accurate financial records in a fast-paced office setting. The position plays an important role in helping the accounting team keep commercial accounts current, organized, and aligned with internal credit standards.

Job Responsibility

  • Manage invoicing and payment posting activities while researching and resolving billing discrepancies in a timely manner
  • Review customer balances and aging trends, follow up on past-due accounts, and communicate with clients to encourage prompt payment within agreed terms
  • Reconcile account activity by comparing transactions, identifying variances, and correcting issues that affect receivable accuracy
  • Prepare and share recurring accounts receivable and credit-related reports to support daily decision-making and account oversight
  • Support the credit review process by handling applications, obtaining credit information, and organizing approval documentation
  • Maintain complete and current customer records, including financial details, signed credit documents, and updates to account information
  • Administer account restrictions when needed and distribute daily hold status updates to relevant stakeholders
  • Conduct collection outreach for delinquent balances, escalate higher-risk situations when appropriate, and assist with tenant-related receivable collection efforts as needed
  • Monitor suspicious payment activity, help process fraud-related claims, and reconcile network transactions to ensure accurate reporting
  • Provide cross-functional backup within the department, including support for related accounts receivable tasks and assistance with tax calculation activities when required

Requirements

  • At least 2 years of experience in accounts receivable, credit and collections, or a closely related accounting function
  • Associate or bachelor's degree in Accounting, Finance, or a similar discipline is preferred
  • Working knowledge of commercial collections, billing practices, account reconciliation, and credit application processing
  • Strong computer proficiency, including regular use of Excel, Outlook, Word, and other business software tools
  • Accurate typing, 10-key, and data entry skills with the ability to handle detailed financial information efficiently
  • Excellent attention to detail and strong organizational skills for managing multiple accounts and deadlines
  • Ability to adapt to new tools, workflows, and operational processes as business needs evolve
  • Clear English communication skills, both written and verbal, for effective interaction with customers and internal teams

What we offer

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life and disability insurance
  • 401(k) plan
  • Free online training
  • Access to top jobs
  • Competitive compensation
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