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We are looking for a skilled Collections Specialist to join our team in Lexington, Kentucky. This long-term contract position offers an opportunity to manage business-to-business collections while providing exceptional customer service. If you thrive in a high-volume environment and have a knack for maintaining accurate financial records, we encourage you to apply.
Job Responsibility:
Handle business-to-business collections with a focus on maintaining positive client relationships
Manage credit applications and perform credit checks for customers
Respond to customer inquiries regarding invoices and account statuses through a shared inbox
Oversee a portfolio of 300+ accounts, ensuring timely follow-ups and accurate reconciliations
Utilize tools like Salesforce, Kinetic, and Epicor to track account activities and update records
Support account reconciliations and resolve discrepancies in customer accounts
Work efficiently during high-volume seasons, particularly from June through September
Collaborate with internal teams to address client needs and maintain smooth operations
Requirements:
Proven experience in commercial collections or accounts receivable
Strong proficiency in handling cash applications and account reconciliations
Familiarity with Salesforce, Kinetic, or Epicor systems is highly preferred
Ability to manage a large portfolio of accounts in a fast-paced environment
Excellent communication skills for addressing customer inquiries and resolving issues
Detail-oriented with a strong focus on accuracy in financial records
Availability to work Monday through Friday, 8 AM to 5 PM
Capable of adapting to seasonal workflow increases during peak periods
What we offer:
medical, vision, dental, and life and disability insurance