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We are looking for a skilled Collections Specialist to join our client in Columbus, Ohio. In this contract to permanent role, you will be responsible for managing both commercial and consumer collections, ensuring timely payments from clients and maintaining positive relationships. This position offers an opportunity to leverage your expertise in credit and billing processes while contributing to the financial health of the organization.
Job Responsibility:
Manage commercial and consumer collections efforts to ensure timely recovery of outstanding payments
Monitor and analyze account balances to identify overdue payments and take appropriate action
Communicate effectively with clients to resolve payment issues and maintain positive relationships
Review and process billing statements to ensure accuracy and compliance with company policies
Collaborate with internal teams to address discrepancies and coordinate collection strategies
Utilize Microsoft Excel to track collection activities and generate reports
Develop and implement strategies to improve collection processes and reduce outstanding receivables
Maintain detailed and organized records of all collection activities for audit purposes
Requirements:
Minimum of 2 years of experience in collections, including commercial and consumer accounts
Proficiency in credit and billing collection processes
Strong skills in Microsoft Excel for tracking and reporting purposes
Excellent communication and negotiation abilities
Ability to analyze account data and identify payment discrepancies
Detail-oriented with strong organizational skills
Familiarity with standard collection procedures and practices
What we offer:
medical, vision, dental, and life and disability insurance