Collections Specialist Job at Robert Half (Columbus)

Collections Specialist

We are looking for a Collections Specialist to join a credit union team in Sunri...

Location

United States , Sunrise

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
At least 3 years of collections experience within a financial institution is required
Working knowledge of consumer and/or commercial collection practices and account resolution processes
Strong organizational skills with the ability to manage follow-up tasks, payment commitments, and competing deadlines
Familiarity with applicable collection laws and regulatory expectations
Proficiency in Microsoft Outlook, Word, and Excel
Comfortable using a PC and 10-key calculator in a detail-oriented office environment

Job Responsibility

Manage delinquent loan and credit card accounts by reviewing account status, assessing next steps, and working toward timely resolution
Contact members consistently through outbound and inbound communication, maintaining a daily call volume of at least 20 meaningful collection attempts
Arrange payment solutions with account holders and monitor commitments closely to ensure promised payments are received as agreed
Apply available funds from share or share draft accounts to past-due balances when permitted and appropriate
Research hard-to-reach members through skip tracing methods to obtain updated contact information and support recovery efforts
Respond to questions related to overdue accounts and late fees while delivering courteous, service-oriented support to members and internal departments
Prepare and send collection correspondence as needed in alignment with departmental procedures and timelines
Provide backup support across the collections area during team absences and assist with additional priorities as business needs change
Follow established credit union policies, procedures, and compliance standards in all collection activities and account handling

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Fulltime

Collections Specialist

We are looking for a Collections Specialist to support accounts receivable activ...

Location

United States , Wilmington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience handling both commercial and consumer collections in a detail-focused business environment
Working knowledge of credit and collections practices, including account follow-up, dispute review, and payment resolution
Familiarity with billing collection processes and the ability to interpret invoices, account statements, and aging data
Strong verbal and written communication skills with the ability to manage sensitive customer conversations effectively
Solid organizational skills and attention to detail when tracking account activity and maintaining documentation
Proficiency with standard business systems and spreadsheets used for collections, reporting, and account review
Ability to manage multiple priorities independently and follow through on deadlines in a fast-paced setting

Job Responsibility

Contact commercial and consumer customers to secure timely payment on outstanding balances through clear and effective written and verbal communication
Review aging reports and account histories to identify delinquent balances, prioritize collection activity, and determine appropriate next steps
Work closely with billing, customer service, and finance teams to resolve disputes, clarify account details, and remove barriers to payment
Document collection efforts, payment commitments, and account updates accurately within internal systems to maintain clear records
Reconcile account discrepancies by researching invoices, credits, deductions, and prior payment activity
Monitor payment arrangements and follow up consistently to reduce past-due balances and improve overall cash flow
Escalate higher-risk accounts when needed and support further credit or collection actions in line with company procedures
Assist with collection-related process updates or system-related workflow changes as assigned while maintaining continuity in day-to-day account management

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training
Access to top jobs and competitive compensation

Collections Specialist

We are looking for a Collections Specialist to support accounts receivable activ...

Location

United States , Portland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in collections, accounts receivable, or billing support roles
Working knowledge of CRM platforms and account documentation practices
Ability to manage inbound phone calls with professionalism and strong customer service skills
Familiarity with collection processes, delinquency follow-up, and payment resolution techniques
Strong attention to detail when reviewing account records and updating billing information
Effective communication skills with the ability to collaborate in a team-oriented workplace
Ability to prioritize tasks, meet deadlines, and manage multiple accounts efficiently.

Job Responsibility

Review past-due accounts and assess appropriate next steps to improve payment recovery and reduce aging balances
Recommend practical corrective actions for delinquent accounts and follow through on resolution efforts in a timely manner
Handle inbound calls related to billing and account status, providing clear information and attentive support to customers
Maintain accurate customer account details and collection activity within CRM and accounts receivable systems
Coordinate with coworkers, customers, and external partners to resolve payment issues and support efficient account management
Process billing-related updates, document account interactions, and monitor follow-up actions to ensure continuity
Apply established collection procedures while balancing customer service expectations and business objectives.

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan

Fulltime

Collections Specialist

We are looking for a Collections Specialist to support business-to-business acco...

Location

United States , Hudson

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in collections, accounts receivable, or a related billing environment
Working knowledge of business-to-business collection practices and standard follow-up procedures
Experience handling billing collection activities and communicating with commercial customers about outstanding balances
Ability to maintain accurate documentation and manage detailed account records with consistency
Comfortable reviewing aging reports and using them to organize collection priorities
Strong written and verbal communication skills with a detail-oriented and solution-focused approach
Ability to manage multiple accounts effectively while meeting deadlines and follow-up commitments

Job Responsibility

Oversee collection activities for assigned business accounts, including organizations such as healthcare providers, higher education institutions, and other commercial customers
Monitor receivable aging and prioritize outreach to customers with outstanding balances requiring prompt attention
Contact clients regarding overdue invoices and work collaboratively to establish practical repayment arrangements
Document conversations, commitments, and account updates accurately within company records and collection systems
Investigate delinquent account status and determine when issues should be elevated for additional review or action
Maintain regular follow-up schedules to support timely resolution of past-due balances
Coordinate with internal teams as needed to clarify billing questions and reduce delays in payment
Support collection-related process updates within company systems when required as part of ongoing account management activities

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan

Collections Specialist

We are looking for a Collections Specialist to join a business operations team i...

Location

United States , Lindenhurst

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in collections, billing follow-up, or a closely related accounts receivable function
Working knowledge of consumer and commercial collection practices
Ability to speak with families and other account contacts in a respectful, detail-focused, and solution-oriented manner
Experience reviewing balances, following up on overdue accounts, and recommending payment options
Strong attention to detail when updating records and verifying financial information
Comfort working in an on-site business office environment as part of a small team
Ability to manage priorities independently and contribute productively with minimal ramp-up time

Job Responsibility

Contact account holders regarding past-due balances and guide conversations toward timely resolution
Review outstanding accounts, assess payment status, and help establish practical payment arrangements when appropriate
Support collection efforts tied to both billing and credit-related account activity across commercial and consumer balances
Enter and verify census updates, including admissions and discharges, to keep internal records current and reliable
Confirm financial resources and related account details to ensure collection activity is based on accurate information
Work closely with the office manager and administrative support staff to keep collection workflows organized and moving forward
Assist with billing follow-up and help address backlog created by delayed collection activity
Maintain clear documentation of account outreach, payment discussions, and next steps within the appropriate systems

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Collections Specialist

Robert Half is seeking a Part-Time Collections Specialist for a public sector an...

Location

United States , Englewood

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of collections experience required
Billing experience is required
Strong understanding of accounts receivable, invoicing, and payment processing
Proficiency in Microsoft Excel and accounting/ERP systems
Excellent written and verbal communication skills
Strong attention to detail and ability to work independently in a part-time capacity

Job Responsibility

Manage collection activities for past-due accounts in a timely and professional manner
Review account balances, aging reports, and payment history to prioritize collection efforts
Contact clients by phone and email to follow up on outstanding invoices and payment status
Research and resolve billing discrepancies, invoice questions, and payment issues
Work closely with internal departments to ensure accurate billing and account reconciliation
Document collection activity and maintain detailed account notes
Prepare reports on collection status and outstanding receivables as needed
Maintain professionalism and confidentiality while working with public sector and education accounts

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Parttime

New

Collections Specialist

We are seeking a Collections Specialist in Middlesex County, NJ. As a Collection...

Location

United States , Woodbridge

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1+ years of experience in a collections or billing role
Proven ability to manage collections and handle sensitive financial matters
Working knowledge of Excel and ERP systems
Strong communication and negotiation skills with the ability to handle sensitive conversations professionally
Ability to stay organized, maintain accurate records, and protect confidential information
Comfortable working both independently and collaboratively in a deadline-driven office setting
All applicants applying for U.S. job openings must be legally authorized to work in the United States.

Job Responsibility

Review past due accounts, determine appropriate next steps, and work toward practical solutions
Contact customers regarding past-due balances and follow up on payment status
Monitor and manage aging reports to prioritize past-due accounts
Answer customer questions related to balances and invoices
Assist customers with making payments on past-due accounts and provide support with available payment options
Maintain accurate records of account activity, payment updates, and customer communication

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan
free online training
access to top jobs

New

Collections Specialist

We are looking for a Collections Specialist to join a growing law firm in Severn...

Location

United States , Severna Park

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in collections, customer service, administrative support, or another role involving frequent interaction with the public
Ability to handle difficult conversations with professionalism, patience, and confidence
Strong attention to detail with the ability to compare information, identify discrepancies, and maintain accurate records
Comfort using office software and systems, including Microsoft Excel and case or account management tools
Ability to manage multiple tasks in a structured, deadline-driven environment
Experience working in a law firm or legal support setting is helpful, but not required
Reliable transportation and ability to work on site in Severna Park, Maryland, with hybrid flexibility available after the initial onboarding period

Job Responsibility

Manage past-due accounts for clients, following established collection procedures and deadlines
Communicate with property owners by phone and other channels to discuss outstanding balances, explain next steps, and encourage workable payment arrangements
Prepare and process collection-related documentation such as liens, legal filings, and wage garnishment materials in coordination with the legal team
Review client-provided account details and confirm that records are accurately entered and updated within the firm's collections platform
Respond professionally to challenging or sensitive inquiries while using sound judgment and de-escalation techniques
Support the collections department with administrative tasks, document handling, and status updates to help keep files organized and moving forward
Work closely with attorneys and team members to ensure collection matters are handled efficiently and in line with firm standards

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

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