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A construction services company in Oceanside is seeking a proactive Collections Specialist to manage customer accounts, follow up on outstanding balances, and support cash flow initiatives. This role requires confidence, professionalism, and the ability to balance firmness with strong relationship management.
Job Responsibility:
Contact customers regarding past-due balances via phone and email
Maintain accurate collection notes and documentation
Negotiate payment arrangements and follow up on commitments
Coordinate with project managers and accounting teams
Review contracts and payment terms
Assist with lien documentation and collection escalation when needed
Support AR reporting and cash flow forecasting
Requirements:
2+ years of collections or AR experience
Experience in construction or project-based industries preferred
Strong communication and negotiation skills
Professional, persistent, and solution-oriented demeanor