This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a dedicated Collections Specialist to join our team in Smithtown, New York. This is a long-term contract position offering an excellent opportunity for individuals with experience in credit and collections to contribute to a dynamic and detail-oriented environment. The ideal candidate will play a key role in managing accounts receivable inquiries and ensuring smooth communication with business-to-business clients.
Job Responsibility:
Handle inbound calls from B2B customers to address accounts receivable inquiries, including disputes, payment notices, and invoice requests
Process payments efficiently while maintaining high standards of customer service
Create and manage internal tasks related to customer inquiries and follow-ups
Provide accurate and timely responses to invoice and statement requests from clients
Collaborate with internal teams to resolve discrepancies and ensure seamless account management
Maintain detailed records of customer interactions and transactions
Identify and escalate unresolved issues to the appropriate department for resolution
Ensure compliance with company policies and procedures in all collections activities
Develop and maintain strong relationships with clients to foster trust and reliable communication
Requirements:
Proficiency in commercial and consumer collections processes
Strong knowledge of billing and accounts receivable procedures
Excellent communication and customer service skills
Ability to handle disputes and resolve issues effectively
Detail-oriented with strong organizational skills
Familiarity with credit and collections software tools
Ability to work in a fast-paced environment and meet deadlines
What we offer:
medical, vision, dental, and life and disability insurance