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Multinational organization with a global presence and a strong focus on excellence, innovation, and sustainable growth.
Job Responsibility:
Client portfolio management in a multinational environment
Ensure payment deadlines are met
Receiving customer complaints and forwarding them to the respective subsidiaries
Obtaining missing accounting information from clients – telephone and email
Arguing and imposing the position of subsidiaries with diplomacy, and complying with good manners
Properly record all complaints received either by phone or email
Follow-up on customer accounts
Identify solutions to the problems presented
Establish a network of internal (SSC and Subsidiary) and external contacts (Customers)
Requirements:
Fluency on Excel (advanced excel) and SAP
Language: English B2
Experience in cash-collection or in similar position, at least 2 years (experience within a shared service environment would be a plus)
Good knowledge in finance
Nice to have:
experience within a shared service environment
What we offer:
Integration into a global organization that offers a hybrid working model, professional development opportunities, and a collaborative environment focused on innovation and continuous improvement