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We are seeking a junior to intermediate Collections Professional who is fully bilingual and results-driven to optimize revenue and maintain excellent client relationships. In this key role, you will be the engine of our accounts receivable process, primarily conducted by phone, and actively contribute to establishing our internal procedures.
Job Responsibility:
Optimize revenue and maintain excellent client relationships
Be the engine of our accounts receivable process, primarily conducted by phone
Actively contribute to establishing our internal procedures
Requirements:
3 to 5 years of experience in collections, sales, or B2B client relations
Fully bilingual (French/English)
Resourcefulness, courage, eloquence, and comfort with technology/interfaces
Proficiency in Excel and experience with a CRM/accounting software
Communication style that is firm but professional, focused on performance
Degree in accounting, business administration, or a related field
Minimum 8 years of accounts receivable management experience, ideally in professional services or corporate environments
Bilingual in French and English with excellent communication skills
Advanced proficiency in Excel and Microsoft Office 365
Strong client service orientation, negotiation skills, and problem-solving ability
Highly organized, autonomous, rigorous, and able to manage priorities under pressure
Nice to have:
Experience with Maître or Elite 3E software is a strong asset
What we offer:
4 weeks of vacation upon hire
Comprehensive medical and dental insurance (50% paid by the employer)
Annual performance bonus (up to 5%)
Modern downtown offices and a well-being culture (telemedicine, social activities)
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