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We are looking for an experienced Collections Specialist to join our team in Baton Rouge, Louisiana. This short-term contract to permanent position offers an opportunity to leverage your expertise in commercial and consumer collections while contributing to the financial health of our organization. The ideal candidate is detail-oriented, adept at managing credit and billing processes, and committed to ensuring timely and accurate collections.
Job Responsibility:
Manage commercial and consumer accounts to ensure timely collections and minimize overdue payments
Monitor and enforce credit limits while maintaining accurate records of financial transactions
Collaborate with clients and internal teams to resolve payment discrepancies and disputes
Utilize Microsoft Excel to track and analyze collection activities and generate reports
Process billing collections efficiently, ensuring compliance with company policies
Conduct regular reviews of accounts payable to identify outstanding balances
Develop and implement strategies to improve collection processes and reduce delinquency rates
Communicate effectively with customers to negotiate payment terms and arrangements
Maintain detailed documentation of all collection activities for audit and reporting purposes
Requirements:
Minimum of 5 years of experience in collections, with a focus on commercial and consumer accounts
Proficiency in credit and billing collection processes
Strong skills in Microsoft Excel for tracking and reporting financial data
Familiarity with managing credit limits and accounts payable
Exceptional attention to detail and organizational abilities
Effective communication skills to handle customer inquiries and negotiations
Ability to analyze data and develop strategies for improving collections
Proven track record of reducing overdue payments and improving cash flow
What we offer:
medical, vision, dental, and life and disability insurance