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We are looking for a dedicated Collections Specialist to join our team on a long-term contract basis in Pittsburgh, Pennsylvania. This role involves managing commercial and consumer collections, ensuring timely payments, and maintaining positive relationships with clients. The ideal candidate will have a strong background in credit and billing collection processes.
Job Responsibility:
Handle commercial and consumer collections with a focus on reducing outstanding balances
Review and monitor accounts to identify overdue payments and ensure timely follow-up
Communicate professionally with clients to resolve payment discrepancies and negotiate payment plans
Maintain accurate and up-to-date records of collection activities
Collaborate with the billing department to address invoice issues and ensure proper documentation
Analyze credit data and payment history to assess account risks
Implement effective collection strategies to meet departmental goals
Provide regular reports on collection progress and account statuses
Ensure compliance with company policies and regulations during all collection activities
Assist in improving collection processes to enhance efficiency
Requirements:
Proven experience in commercial and consumer collections
Strong understanding of credit and billing collection processes
Excellent communication and negotiation skills
Proficiency in maintaining detailed and accurate records
Ability to analyze credit data and assess financial risk
Familiarity with relevant laws and regulations governing collections
Skilled in using collection and billing systems
Detail-oriented with strong organizational abilities
What we offer:
medical, vision, dental, and life and disability insurance