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Collections Specialist role in Commercial Real Estate, managing billing and collections processes, interacting with tenants, and maintaining financial records.
Job Responsibility:
Addressing outstanding balances with tenants
Updating senior management on the progress of collections and tenant account status
Keeping tenant ledgers current
Preparing precise account notes in arrears reports prior to weekly review meetings
Executing adjustments and resolving account issues as required
Ensuring the accuracy and consistency of financial data and tenant account records
Requirements:
Prior experience managing billing and collections processes within commercial real estate
Ability to review and interpret leases for tenant payment compliance
Capable of understanding complex monthly rent statements and miscellaneous charge billings
Strong communication skills (verbal and written) for interacting professionally with tenants via phone and email
Comfortable working with digital platforms and productivity tools, such as Microsoft Word, Excel, email, and digital file organization
Responsible for maintaining clear, comprehensive records of all collection actions
Highly detail-oriented and methodical
Proactive in identifying and investigating variances or inconsistencies in tenant billings
Collaborates frequently with Property Accountants and support staff
What we offer:
Competitive compensation and benefits
Free online training
Medical, vision, dental, and life and disability insurance