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Are you a detail-oriented professional passionate about optimizing financial operations? Join our team as a Collections Analyst and play a key role in ensuring the timely collection of receivables, minimizing risk, and improving cash flow.
Job Responsibility:
Monitor customer accounts to identify overdue balances and initiate collection activities
Communicate with clients via phone, email, and written correspondence to resolve outstanding payments
Analyze aging reports, identify trends, and recommend process improvements
Collaborate with internal departments to resolve billing discrepancies and escalate issues as needed
Maintain accurate records of all communications and collection efforts in compliance with company policies
Prepare regular reports for management on collection status and account performance
Requirements:
2+ years of experience in collections, accounts receivable, or a similar role
Strong analytical skills, attention to detail, and proficiency in MS Excel and accounting software
Excellent communication and negotiation abilities
Ability to prioritize and manage multiple tasks in a fast-paced environment
Fully onsite
What we offer:
medical, vision, dental, and life and disability insurance