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We are seeking a dedicated Collections Specialist to join our team in San Diego, CA. This role is crucial in maintaining financial health by managing overdue accounts and ensuring prompt payments. If you thrive in a fast-paced environment and have strong negotiation and communication skills, we encourage you to apply.
Job Responsibility:
Monitor and collect overdue payments from clients and customers
Review account histories and research discrepancies
Contact clients to resolve outstanding balances via phone, email, and written correspondence
Maintain accurate records of collection activities and communications
Collaborate with accounting and customer service teams to address account issues
Recommend solutions for serious delinquency cases and escalate when necessary
Prepare regular reports on collections status
Requirements:
Associate’s degree in finance, accounting, or related field (preferred)
2+ years of collections or accounts receivable experience
Proficiency with collections/accounting software and MS Office Suite
Strong attention to detail and organizational skills
Excellent written and verbal communication skills
Ability to handle sensitive information professionally