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We are looking for a dedicated Collections Specialist to join our team in Burnsville, Minnesota. In this long-term contract position, you will play a crucial role in managing outstanding accounts and ensuring timely payment resolutions. This is an excellent opportunity for someone with strong attention to detail to contribute to efficient credit and collections processes.
Job Responsibility:
Contact customers to resolve overdue accounts and negotiate payment arrangements
Monitor and maintain accurate records of accounts receivable and payment histories
Investigate discrepancies in billing and payments to ensure accurate account resolution
Collaborate with internal teams to streamline collection processes and improve efficiency
Review credit information to assess account risks and recommend appropriate actions
Generate regular reports on collections activity and account statuses to management
Maintain compliance with company policies and relevant regulations during collection activities
Assist clients with understanding payment terms and resolving disputes
Identify and escalate complex cases for further review or legal action
Develop strategies to reduce outstanding balances and improve overall collection rates
Requirements:
Proven experience in commercial and consumer collections
Strong knowledge of credit and collection processes
Proficiency in managing billing and payment discrepancies
Excellent communication and negotiation skills
Ability to analyze credit information and assess risk effectively
Strong organizational skills and attention to detail
Familiarity with relevant laws and regulations governing collections
Proficiency in using collection-related software and tools
What we offer:
medical
vision
dental
life and disability insurance
401(k) or deferred compensation plan (if eligible)
paid time off for vacation, personal needs, and sick time