Collections Specialist Jobs

Collections Specialist

Randstad

Location:
Canada, Mississauga

Category:
Finance

Contract Type:
Not provided

Salary:

25.00 - 27.00 CAD / Hour

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Job Description:

We are looking for an experienced Collections Specialist to join an exciting team located in Mississauga. Position: Collections Clerk. Do you have the ability to do high-volume outbound calls? ... Do you have experience calling other businesses to collect on late payments? Are you comfortable having difficult conversations over the phone?

Job Responsibility:

Routinely monitor account activity and balances utilizing various systems and reports
Initiate contact with other companies to secure payment of outstanding invoices
Provide invoices and/or documentation as required to aid in the escalation of payment
Collect customer payments by payment due dates while adhering to established requirements and internal controls
Receive inbound calls and email correspondence from customers
Identify issues attributing to account delinquency and escalate for management feedback and involvement as necessary
Analyze account balance and status to recommend credit holds due to non-payment
Perform collaboratively within a remote work environment interacting with appropriate teams to provide notice of delinquency and obtain assistance in the collection’s effort
Provide timely follow-up on payment arrangements
Develop and maintain a positive customer relationship
Research and resolve dispute issues promptly
Document the outcome of all customer communications

Requirements:

Post-secondary education in business administration, accounting or bookkeeping is an asset
2 + years of experience in Collections and customer service is required
Experience working with B2B collections

What we offer:

3-month contract to start with the potential to extend or turn permanent
Competitive pay between $25-27 depending on experience, higher if French bilingual
Free parking on site
Optional benefits plan with Securian for Health, Dental, and Life Insurance
Udemy - free online professional training to enhance your skills

Additional Information:

Job Posted:
December 18, 2025

Expiration:
January 01, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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