This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a skilled Collections Specialist to join our team in Miami, Florida. The ideal candidate will excel in managing accounts receivable processes and resolving payment discrepancies while maintaining a high level of organization and attention to detail. This role requires proficiency in utilizing Excel for reporting and analysis, as well as expertise in negotiating payment arrangements effectively.
Job Responsibility:
Monitor and manage aging reports to ensure timely collection of outstanding balances
Utilize Excel to organize and analyze data, including the use of pivot tables and VLOOKUP functions
Post payments accurately and reconcile accounts receivable to maintain financial accuracy
Investigate and resolve discrepancies in accounts, ensuring all issues are addressed promptly
Negotiate payment arrangements with clients to facilitate successful collections
Maintain detailed and organized records of all collection activities
Communicate effectively with customers to address billing concerns and resolve disputes
Identify opportunities to streamline collection processes and improve efficiency
Collaborate with internal teams to ensure accurate billing and payment tracking
Requirements:
Minimum of 3 years of experience in collections, including commercial and consumer accounts
Strong knowledge of credit and collection processes
Proficiency in Excel, with the ability to use pivot tables and VLOOKUP functions
Demonstrated expertise in billing and accounts receivable management
Excellent organizational skills and attention to detail
Ability to negotiate payment arrangements effectively
Strong problem-solving skills to resolve discrepancies efficiently
Exceptional communication skills for interacting with clients and internal teams
What we offer:
medical, vision, dental, and life and disability insurance