Collections Specialist, Robert Half

Collections Specialist

Robert Half

Location:
United States, Sparks

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

We are seeking a Collections Specialist to join our team. As a Collections Specialist, you will focus on managing customer accounts, processing payments, and implementing strategies for account improvement.

Job Responsibility:

Oversee the review of Accounts Receivable (AR) and aging reports to enhance financial status
Manage customer calls effectively, addressing their needs and inquiries
Enhance customer profiles through account analysis and updates
Promote the use of auto pay among customers, if not already enrolled
Handle customer payments, with a focus on credit card transactions
Provide necessary documents as per customer requests
Use Microsoft Excel for filtering and sorting data, managing aging reports, and other data manipulation tasks
Possess a solid understanding of collection processes, particularly in a legal context
Oversee collections across various financial spectrums
Utilize NetSuite for various tasks and be prepared to adapt to new implementations

Requirements:

Minimum of 3 years of experience in a Collections Specialist role or similar position
Proficiency in Accounts Receivable (AR) and Collection Processes
Proven experience in B2B collections and collecting outstanding payments
Demonstrated knowledge of Collections
Proficient in Excel formulas and Microsoft Excel for data analysis and reporting
Ability to communicate effectively with a variety of internal and external stakeholders
Excellent problem-solving skills and attention to detail
Strong time-management skills and the ability to prioritize tasks effectively
High level of professionalism and ethical standards for handling confidential information

What we offer:

Medical, vision, dental, and life and disability insurance
Eligible to enroll in company 401(k) plan
Competitive compensation
Free online training

Additional Information:

Job Posted:
March 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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