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We are looking for a skilled Collections Specialist to join our team in Rosemount, Minnesota. In this long-term contract position, you will manage collection processes and ensure timely payments while maintaining strong relationships with clients. This role is crucial in optimizing financial operations and minimizing outstanding accounts.
Job Responsibility:
Manage commercial and consumer collections, ensuring payments are received within designated timelines
Monitor overdue accounts and follow up with clients via phone, email, or written communication
Collaborate with internal teams to resolve billing discrepancies and disputes
Maintain accurate records of collection activities and payment arrangements
Evaluate credit risks and recommend appropriate collection strategies
Develop and implement efficient collection processes to improve cash flow
Ensure compliance with company policies and regulatory requirements during all collection activities
Provide regular reports on collection performance and outstanding accounts
Build and maintain strong, detail-focused relationships with customers to facilitate effective collections
Identify opportunities for process improvements and contribute to the overall efficiency of the collections department
Requirements:
Proven experience in commercial and consumer collections
Strong understanding of credit and collection processes
Excellent communication and negotiation skills
Ability to analyze financial data and assess credit risks
Proficiency in collection-related software and tools
Detail-oriented with exceptional organizational skills
Knowledge of billing and payment procedures
Familiarity with regulatory guidelines related to collections
What we offer:
medical, vision, dental, life and disability insurance
401(k) or deferred compensation plan (if eligible)
paid time off for vacation, personal needs, and sick time