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The Collections Specialist will be responsible for managing inbound and outbound collections calls, leading billing and reporting activities, managing vendor inquiries, maintaining customer files, calling on past due amounts, recording customer payments, and following the collection escalation process.
Job Responsibility:
Manage inbound and outbound collections calls
Lead all billing and reporting activities according to deadlines
Manage all vendor inquiries
Maintain and update customer files to see that data integrity is maintained
Call on all past due amounts and record all results in the system
Record all customer payments to the correct reports
Follows collection escalation process daily to maintain past due customer accounts
Requirements:
BS Degree in Accounting, Finance or Business Administration
2-3 years of prior high volume collections experience
Excellent written/verbal communication and organizational skills
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