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We are looking for a Collections Specialist to support a high-volume business-to-business accounts receivable environment in Bradenton, Florida. This Long-term Contract position is ideal for someone who communicates professionally, handles customer conversations with diplomacy, and stays organized while managing a large portfolio of past-due accounts. The person in this role will work directly with commercial customers to secure payment, record transactions accurately, and help maintain timely account resolution.
Job Responsibility
Manage outreach for a large portfolio of commercial customer accounts, contacting businesses regarding overdue invoices and expected payment dates
Place frequent outbound calls and send follow-up communications to obtain updates, resolve payment issues, and encourage timely remittance under standard net 30 terms
Accept payment details from customers and ensure all received funds are entered accurately into the appropriate accounting records
Apply payments and update account activity within the general ledger or related financial systems to maintain accurate balances
Review aging information to prioritize collection efforts and escalate issues when payment delays require additional attention
Build productive relationships with customer contacts by handling collection conversations with professionalism, tact, and consistency
Coordinate with internal accounting or finance partners to clarify account discrepancies and support efficient resolution of outstanding balances
Requirements
Prior experience in business-to-business collections is required
consumer collections experience alone will not meet the needs of this role
Demonstrated success managing a high volume of collection activity across numerous customer accounts
Strong verbal and written communication skills with the ability to maintain professionalism in sensitive payment discussions
Experience posting transactions within a general ledger environment or working with related accounting systems
Ability to document payment activity accurately and process customer payment information with attention to detail
Comfortable working with collection, billing, and accounts receivable processes in a commercial setting
Experience with systems such as Sage Intacct, QuickBooks, or similar financial platforms is preferred
What we offer
medical, vision, dental, life and disability insurance