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We are looking for a skilled Collections Specialist to join our team on a contract basis in Miami, Florida. This role involves managing commercial and consumer collections, ensuring timely payments, and maintaining accurate records. The ideal candidate will have a strong background in credit and collections processes, as well as proficiency in QuickBooks.
Job Responsibility:
Handle both commercial and consumer collections, ensuring timely follow-up and resolution of outstanding payments
Monitor customer accounts to identify overdue payments and take appropriate action to recover funds
Maintain detailed and accurate records of collection activities, including communication and payment updates
Collaborate with clients and internal teams to resolve billing discrepancies and disputes
Utilize QuickBooks to manage cash applications and reconcile accounts
Prepare reports on collection status and account aging to inform decision-making
Ensure compliance with company policies and legal regulations related to collections
Develop and implement strategies to improve collection processes and reduce delinquency rates
Communicate professionally with clients to maintain positive relationships while recovering payments
Support the accounting team with additional tasks as needed to ensure smooth operations
Requirements:
Minimum of 2 years of experience in commercial and consumer collections
Proficiency in QuickBooks for managing accounts and cash applications
Strong understanding of credit and collections processes
Excellent organizational and time-management skills
Ability to handle sensitive situations with professionalism and tact
Effective communication and negotiation skills
Familiarity with billing and reconciliation procedures
Knowledge of compliance standards related to collections
What we offer:
medical, vision, dental, and life and disability insurance