Collections Specialist Job at Robert Half (Houston)

Collections Specialist

We are looking for a detail-oriented Collections Specialist to support a manufac...

Location

United States , Hopkins

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3+ years of experience in commercial collections, accounts receivable, or credit and collections
Working knowledge of collection processes, billing follow-up, and management of aging accounts
Experience reviewing aging reports and taking action on late or partially paid invoices
Ability to reconcile account balances and resolve disputes with accuracy and urgency
Familiarity with establishing or maintaining customer credit lines within defined limits
Strong communication skills with the ability to handle customer interactions professionally and effectively
High attention to detail, solid organizational skills, and the ability to manage multiple accounts at once

Job Responsibility

Manage a portfolio of customer accounts and take timely action to lower outstanding balances through consistent, thorough follow-up
Research payment issues, billing variances, and disputed items, then drive resolutions that clear barriers to collection
Reconcile account activity by reviewing invoices, remittances, credits, and unapplied payments to confirm accurate balances
Partner with teams such as Sales, Customer Care, and Finance to resolve problems that affect invoicing, payments, or order release
Evaluate held orders and determine appropriate next steps based on account standing, risk exposure, and customer payment commitments
Maintain and update customer credit availability within approved guidelines and company policy
Monitor aging trends, payment behavior, and account activity to identify elevated risk and escalate concerns when needed
Document collection efforts, account updates, and customer communications thoroughly to support visibility and compliance
Contribute ideas that improve collections workflows, dispute handling, and overall order-to-cash efficiency

What we offer

medical
vision
dental
life insurance
disability insurance
401(k) or deferred compensation plan
paid time off for vacation, personal needs, and sick time
paid holidays

Collections Specialist

We are looking for a Collections Specialist to support accounts receivable effor...

Location

United States , Milwaukie, Oregon

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in collections, accounts receivable, or billing support roles
Working knowledge of collection procedures and delinquent account follow-up practices
Familiarity with CRM systems for tracking customer interactions and account activity
Ability to handle inbound calls professionally while addressing payment or billing concerns
Strong communication skills with the ability to work effectively in a team-oriented setting
Detail-oriented approach to documenting account updates and reviewing financial information
Ability to make sound recommendations for resolving delinquent accounts promptly

Job Responsibility

Review overdue accounts and recommend appropriate next steps to address outstanding balances in a timely manner
Contact customers regarding past-due invoices through inbound and outbound communication while maintaining a thorough and service-focused approach
Maintain detailed account updates in the CRM to document payment activity, follow-up efforts, and resolution status
Support billing and accounts receivable operations by researching discrepancies and helping resolve account issues
Work closely with colleagues, customers, and vendors to gather information and move collection matters toward resolution
Respond to inbound calls related to account status, payment questions, and billing concerns with clarity and courtesy
Monitor collection activity and escalate unresolved delinquency issues when additional action is needed
Help ensure records are current and organized so account information remains accurate and accessible

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

Collections Specialist

We are looking for a Collections Specialist to support accounts receivable effor...

Location

United States , Lexington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in collections, with the ability to manage delinquent accounts effectively
Background working with commercial collections and business-to-business account portfolios
Strong customer service skills combined with confidence in requesting and securing payment
Ability to communicate clearly and professionally by phone, email, and in written account notes
Comfortable handling multiple accounts, prioritizing follow-up activities, and meeting deadlines
Detail-oriented approach to documentation, account review, and payment tracking

Job Responsibility

Manage outreach to business customers regarding outstanding balances and past-due invoices in a timely and consistent manner
Review account status, document collection activity, and follow up regularly to secure payment commitments and reduce aging receivables
Communicate with customers to address billing questions, clarify payment expectations, and resolve issues that may delay remittance
Work closely with internal teams to investigate account discrepancies and support accurate, up-to-date customer records
Apply a service-oriented approach while maintaining accountability for collecting overdue payments from commercial clients
Monitor assigned accounts and escalate more complex collection matters when standard follow-up efforts do not lead to resolution

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Collections Specialist

We are looking for a Collections Specialist to support accounts receivable opera...

Location

United States , Rochester

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience handling business-to-business and consumer collections in a fast-paced setting
Working knowledge of accounts receivable principles, billing follow-up, and credit and collections practices
Ability to manage a large volume of accounts while maintaining accuracy and consistent follow-through
Proficiency with SAP HANA and Microsoft Excel for account research, tracking, and reporting
Strong written and verbal communication skills for customer interactions and internal coordination
Problem-solving skills with the ability to investigate discrepancies and drive resolution efficiently

Job Responsibility

Manage outreach efforts for past-due accounts across commercial and consumer portfolios to secure timely payment
Review outstanding balances, research account discrepancies, and coordinate with internal teams to resolve billing-related issues
Maintain accurate records of collection activity, payment commitments, and account status updates within designated systems
Monitor aging reports and prioritize collection actions to reduce delinquency and support cash application goals
Communicate professionally with customers to negotiate payment arrangements while preserving positive business relationships
Support accounts receivable operations by reconciling account details and escalating complex collection matters when needed
Use SAP HANA and Excel-based reporting to track performance, analyze trends, and identify follow-up needs in a high-volume workflow

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Collections Specialist

We are looking for a Collections Specialist to join a credit union team in Sunri...

Location

United States , Sunrise

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
At least 3 years of collections experience within a financial institution is required
Working knowledge of consumer and/or commercial collection practices and account resolution processes
Strong organizational skills with the ability to manage follow-up tasks, payment commitments, and competing deadlines
Familiarity with applicable collection laws and regulatory expectations
Proficiency in Microsoft Outlook, Word, and Excel
Comfortable using a PC and 10-key calculator in a detail-oriented office environment

Job Responsibility

Manage delinquent loan and credit card accounts by reviewing account status, assessing next steps, and working toward timely resolution
Contact members consistently through outbound and inbound communication, maintaining a daily call volume of at least 20 meaningful collection attempts
Arrange payment solutions with account holders and monitor commitments closely to ensure promised payments are received as agreed
Apply available funds from share or share draft accounts to past-due balances when permitted and appropriate
Research hard-to-reach members through skip tracing methods to obtain updated contact information and support recovery efforts
Respond to questions related to overdue accounts and late fees while delivering courteous, service-oriented support to members and internal departments
Prepare and send collection correspondence as needed in alignment with departmental procedures and timelines
Provide backup support across the collections area during team absences and assist with additional priorities as business needs change
Follow established credit union policies, procedures, and compliance standards in all collection activities and account handling

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Fulltime

Collections Specialist

We are looking for a Collections Specialist to support accounts receivable activ...

Location

United States , Wilmington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience handling both commercial and consumer collections in a detail-focused business environment
Working knowledge of credit and collections practices, including account follow-up, dispute review, and payment resolution
Familiarity with billing collection processes and the ability to interpret invoices, account statements, and aging data
Strong verbal and written communication skills with the ability to manage sensitive customer conversations effectively
Solid organizational skills and attention to detail when tracking account activity and maintaining documentation
Proficiency with standard business systems and spreadsheets used for collections, reporting, and account review
Ability to manage multiple priorities independently and follow through on deadlines in a fast-paced setting

Job Responsibility

Contact commercial and consumer customers to secure timely payment on outstanding balances through clear and effective written and verbal communication
Review aging reports and account histories to identify delinquent balances, prioritize collection activity, and determine appropriate next steps
Work closely with billing, customer service, and finance teams to resolve disputes, clarify account details, and remove barriers to payment
Document collection efforts, payment commitments, and account updates accurately within internal systems to maintain clear records
Reconcile account discrepancies by researching invoices, credits, deductions, and prior payment activity
Monitor payment arrangements and follow up consistently to reduce past-due balances and improve overall cash flow
Escalate higher-risk accounts when needed and support further credit or collection actions in line with company procedures
Assist with collection-related process updates or system-related workflow changes as assigned while maintaining continuity in day-to-day account management

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training
Access to top jobs and competitive compensation

Collections Specialist

We are looking for a Collections Specialist to support accounts receivable activ...

Location

United States , Portland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in collections, accounts receivable, or billing support roles
Working knowledge of CRM platforms and account documentation practices
Ability to manage inbound phone calls with professionalism and strong customer service skills
Familiarity with collection processes, delinquency follow-up, and payment resolution techniques
Strong attention to detail when reviewing account records and updating billing information
Effective communication skills with the ability to collaborate in a team-oriented workplace
Ability to prioritize tasks, meet deadlines, and manage multiple accounts efficiently.

Job Responsibility

Review past-due accounts and assess appropriate next steps to improve payment recovery and reduce aging balances
Recommend practical corrective actions for delinquent accounts and follow through on resolution efforts in a timely manner
Handle inbound calls related to billing and account status, providing clear information and attentive support to customers
Maintain accurate customer account details and collection activity within CRM and accounts receivable systems
Coordinate with coworkers, customers, and external partners to resolve payment issues and support efficient account management
Process billing-related updates, document account interactions, and monitor follow-up actions to ensure continuity
Apply established collection procedures while balancing customer service expectations and business objectives.

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan

Fulltime

Collections Specialist

We are looking for a Collections Specialist to support business-to-business acco...

Location

United States , Hudson

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in collections, accounts receivable, or a related billing environment
Working knowledge of business-to-business collection practices and standard follow-up procedures
Experience handling billing collection activities and communicating with commercial customers about outstanding balances
Ability to maintain accurate documentation and manage detailed account records with consistency
Comfortable reviewing aging reports and using them to organize collection priorities
Strong written and verbal communication skills with a detail-oriented and solution-focused approach
Ability to manage multiple accounts effectively while meeting deadlines and follow-up commitments

Job Responsibility

Oversee collection activities for assigned business accounts, including organizations such as healthcare providers, higher education institutions, and other commercial customers
Monitor receivable aging and prioritize outreach to customers with outstanding balances requiring prompt attention
Contact clients regarding overdue invoices and work collaboratively to establish practical repayment arrangements
Document conversations, commitments, and account updates accurately within company records and collection systems
Investigate delinquent account status and determine when issues should be elevated for additional review or action
Maintain regular follow-up schedules to support timely resolution of past-due balances
Coordinate with internal teams as needed to clarify billing questions and reduce delays in payment
Support collection-related process updates within company systems when required as part of ongoing account management activities

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan

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