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A commercial real estate firm in Midtown Manhattan is seeking a Collections Specialist as soon as possible on a contract with the potential to go permanent.
Job Responsibility:
Monitor the firm’s accounts receivable and identify overdue accounts
Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments
Use credit bureau data, post office information, internet searches and other tools to try to locate customers who have moved or changed phone numbers
Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer
Resolve customer issues and complaints concerning billing
Submit regular reports on the status of unpaid accounts and any repayment progress