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Robert Half Logo Robert Half · Finance

Collections Specialist

United States, Hopkins · Job Posted June 29, 2026
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Job Description

We are looking for a detail-oriented Collections Specialist to support a manufacturing organization in Minnetonka, Minnesota on a Contract basis. In this role, you will oversee customer accounts, help reduce overdue receivables, and contribute to a healthy cash flow while preserving strong client relationships. The position requires sound judgment, strong follow-through, and the ability to work across teams to address payment issues, account questions, and credit-related matters.

Job Responsibility

  • Manage a portfolio of customer accounts and take timely action to lower outstanding balances through consistent, thorough follow-up
  • Research payment issues, billing variances, and disputed items, then drive resolutions that clear barriers to collection
  • Reconcile account activity by reviewing invoices, remittances, credits, and unapplied payments to confirm accurate balances
  • Partner with teams such as Sales, Customer Care, and Finance to resolve problems that affect invoicing, payments, or order release
  • Evaluate held orders and determine appropriate next steps based on account standing, risk exposure, and customer payment commitments
  • Maintain and update customer credit availability within approved guidelines and company policy
  • Monitor aging trends, payment behavior, and account activity to identify elevated risk and escalate concerns when needed
  • Document collection efforts, account updates, and customer communications thoroughly to support visibility and compliance
  • Contribute ideas that improve collections workflows, dispute handling, and overall order-to-cash efficiency

Requirements

  • 3+ years of experience in commercial collections, accounts receivable, or credit and collections
  • Working knowledge of collection processes, billing follow-up, and management of aging accounts
  • Experience reviewing aging reports and taking action on late or partially paid invoices
  • Ability to reconcile account balances and resolve disputes with accuracy and urgency
  • Familiarity with establishing or maintaining customer credit lines within defined limits
  • Strong communication skills with the ability to handle customer interactions professionally and effectively
  • High attention to detail, solid organizational skills, and the ability to manage multiple accounts at once

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) or deferred compensation plan (if eligible)
  • paid time off for vacation, personal needs, and sick time
  • paid holidays
  • Choice Time Off (CTO)
  • up to 13 days of CTO and up to 10 paid holidays per calendar year
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