This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a detail-oriented Collections Specialist to join our team in Syracuse, New York. In this long-term contract role, you will play a key part in ensuring the timely recovery of outstanding balances while maintaining positive relationships with clients. This position offers an excellent opportunity to apply your expertise in collections and financial services within a fast-paced and dynamic environment.
Job Responsibility:
Initiate and manage outbound collection calls to recover overdue payments from clients
Handle inbound inquiries related to billing and collections, providing clear and thorough assistance
Monitor and update accounts receivable records to ensure accuracy and compliance
Collaborate with internal teams to resolve discrepancies and streamline collection processes
Utilize accounting software and CRM tools to track payment statuses and document communication
Ensure adherence to company policies and industry regulations during all collection activities
Prepare reports on collection efforts and outstanding balances for management review
Assist with claim administration and billing functions as needed
Analyze accounts to identify and prioritize high-risk collections
Maintain confidentiality and professionalism while handling sensitive financial information
Requirements:
Proficiency in accounting software systems and CRM platforms
Experience with collections processes and accounts receivable management
Strong communication skills, both written and verbal, for effective client interactions
Ability to analyze financial data and resolve discrepancies efficiently
Familiarity with tools such as Epic Software, Accurint, and ADP Financial Services
Knowledge of billing functions and claim administration processes
Exceptional organizational skills and attention to detail
Demonstrated ability to work in a fast-paced environment and meet deadlines
What we offer:
medical, vision, dental, and life and disability insurance