Collections Specialist Job at Robert Half (Blue Ash)

Billing and Collection Specialist

Coralogix is a modern, full-stack observability platform transforming how busine...

Location

Israel , Ramat Gan

Salary:

Not provided

Coralogix

Expiration Date

Until further notice

Requirements

At least 2 years of experience as a Billing and Collection Specialist or similar position
Bachelor's degree in finance, accounting, economics, or a related field - Advantage
Experience from a SAAS company or Hi-Tech environment
Proficiency in Microsoft Office suite, excellent Excel skills are required.
Experience with Salesforce- Must
Experience with NetSuite- Must
Excellent written and verbal communication skills
Customer-focused and target-drive
Excellent English – written and spoken
Ability to work independently and manage multiple tasks simultaneously.

Job Responsibility

Ensure that transactions are being prepared according to finance policies and approval standards are being met per set requirements.
Responsible for verifying and processing daily invoices and collection
Own customer billing issues to the point of resolution, keep our customers updated, and ensure all information tracked
Empathetic customer communication and understanding of their priorities
Review sales contracts, purchase orders, and other supporting documents to ensure proper billing
Communicate with internal departments, including sales, finance, and customer service, to resolve billing-related issues.
Process internal requests for address changes, billing account changes, rate changes, account termination, account reactivation, recurring billing additions, etc.
Responsible for collection activities through special billing requirements and billing reconciliation issues as well as supplying customer documentation

Fulltime

Collections Specialist

We have an exciting opportunity for a Collections Specialist to join our growing...

Location

United States , Charlotte

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

3+ years of experience in B2B collections
Ability to overcome objections and offer solutions to resolve potential roadblocks
Strong interpersonal and communication skills. Able to communicate effectively orally and in writing with appropriate detail, judgement, and discretion at all levels of the organization including senior management
Relationship-builder and strong listening skills
Demonstrates competence, professionalism, and leadership presence: Is objective and free from undue influence
conveys sound judgment
builds trust
is collaborative, insightful, proactive, and future-focused
Well–organized, ensuring that all deliverables are met on time with excellent results and anticipates implementation or workload issues related to emerging developments
Demonstrates integrity and the highest ethical standards in all aspects

Job Responsibility

Receive inbound calls from Brightspeed business customers for collections, payment arrangements, and simple billing inquires
Meet established collection objectives monthly
Collect and manage past due accounts for moderate to large sized business customers
Use various computer systems simultaneously
Build and maintain strong customer relationships and problem solve with the customer
Preparation of monthly collection reports and recommendations on credit memos and write off activities
Collaborate with sales, customer service, billing operations, and AR teams in reconciling accounts
Review and comprehend contractual agreements with customers that govern the servicing relationship

What we offer

competitive medical, dental, vision, and life insurance
employee assistance program
401K plan with company match
host of voluntary benefits

Fulltime

Collections Specialist

We are looking for a motivated and detail-oriented Collections Specialist to joi...

Location

United States , White Plains

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in commercial and consumer collections, including B2B environments
Strong understanding of credit approvals, collection processes, and debt settlement
Proficiency in Microsoft Excel and Outlook for tracking and reporting purposes
Ability to interpret and analyze aging reports to prioritize collection efforts
Exceptional customer service skills with a focus on building client relationships
Excellent communication and organizational skills to handle high-volume tasks efficiently
Familiarity with call center operations and handling customer inquiries
Adaptability to manage multiple responsibilities and support departmental needs

Job Responsibility

Review and approve next-day delivery orders by adhering to company policies and assigned credit terms
Conduct high-volume collection calls to secure payments and promptly resolve any client issues
Investigate payment discrepancies and deductions, coordinating with other departments to process necessary paperwork
Maintain communication with management and sales teams to address collection concerns and ensure timely resolutions
Adapt to different roles within the department to provide support and coverage during staff absences
Post daily payments to the Cash Easy System as required
Process daily transactions and assist customers with inquiries and weekly account updates
Monitor and analyze aging reports to identify overdue accounts and develop strategies for resolution
Ensure superior customer service by addressing client concerns effectively and professionally
Collaborate with the credit team to approve credit lines and manage balances efficiently

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

Senior Collections Specialist

About the Company: Our client is an international law firm headquartered in New ...

Location

United States , New York

Salary:

75000.00 - 100000.00 USD / Year

Arrow Search Partners

Expiration Date

Until further notice

Requirements

Bachelor’s degree in accounting or finance
3-5 years of experience in collections and/or AR at a law firm
Experience interacting with clients and partners
Experience with Aderant or other legal billing system

Job Responsibility

Assist in daily collections operations
Prepare and send collection communications and generate reminder statements
Communicate with clients regarding delinquent accounts
Negotiating payment plans with clients
Perform account reconciliations
Work with the firm’s attorneys to research, analyze, and resolve collections issues
Support the firm’s attorneys regarding their accounts receivables
Other billing duties and projects as assigned

Consumer Collection Specialist

The Consumer Collections Specialist is responsible for collecting payments and r...

Location

Mexico , Monterrey

Salary:

Not provided

Hunter Douglas

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Associate or bachelor’s degree in accounting, Finance, Business Administration, or a related field preferred
Fluent in English (both verbal and written) — this is a mandatory requirement
Must demonstrate strong communication skills to speak confidently and clearly with consumers regarding payments and account issues
Proven ability to communicate with empathy and professionalism while resolving payment concerns
Knowledge of consumer credit and collections principles, as well as familiarity with consumer data privacy and debt collection regulations
Proficiency in ERP or CRM-based receivables and collections systems
Proficient in Microsoft Excel and Word
Strong problem-solving, time management, and organizational skills
Ability to work independently and manage multiple priorities in a fast-paced environment

Job Responsibility

Contact consumers with past-due balances via phone, email, and other approved channels in accordance with company policy and applicable consumer protection laws
Communicate clearly and confidently in English to collect payments, negotiate repayment plans, and resolve account issues
Handle incoming customer inquiries regarding billing, payments, and account disputes with empathy, accuracy, and professionalism
Research and resolve exceptions or discrepancies in invoices, payments, and account activity
Document all consumer interactions, payment commitments, and follow-up actions accurately in the system of record
Identify accounts for escalation, write-off, or further review based on delinquency status or payment behavior
Process payments on consumer accounts for credit card declines, non-sufficient funds or general past due balances
Review account status reports and manage the collections queue daily to ensure timely follow-up
Collaborate with customer care and finance teams to ensure alignment on billing, refunds, and dispute resolutions
Identify opportunities for process improvement to enhance collection efficiency and customer satisfaction

What we offer

Competitive compensation package including annual bonus
Generous benefits package including major medical expenses and life insurance
Vacation days
Vacation premium
Paid time off
Christmas bonus
Food vouchers and cafeteria service
Savings fund
Career developmental opportunities
A company culture that prioritizes internal development

Collections Specialist

The Collections Specialist will be responsible for correspondence with accounts ...

Location

United States , Lincoln

Salary:

Not provided

Sandhills Global

Expiration Date

Until further notice

Requirements

Excellent oral and written communication skills
Able to work independently and communicate within a team environment
Results oriented
Flexible and open to change
Stable and progressive work history
Professional appearance and demeanor

Job Responsibility

Correspondence with accounts which have been moved to delinquent status and to apply payments accordingly
Work with customers who have filed a request for follow up on a transaction as necessary
Verifying registration information for new registered users and processing the information
Entering and maintain information on auction results for the website
Assume other details as assigned

What we offer

Recovery incentive

Fulltime

Credit & Collections Specialist with Spanish

Location

Poland , Kraków

Salary:

Not provided

PerkinElmer

Expiration Date

Until further notice

Requirements

Very good level of English and Spanish - at least CEFR B2 level
Open-mined team player with a positive attitude
Willing to work in the afternoon hours (with additional allowance provided)
Preferably 1-2 years of experience in Accounts Receivable / Credit Collections / Customer Service or other finance departments
Working knowledge of SAP experience or other ERP will be an asset
Must be professional and ethical with high integrity
Should have excellent analytical skills
Process-driven and organized, with sufficient flexibility to accommodate ad hoc requests
Supports, leads and contributes to process improvements

Job Responsibility

Collection of receivables for customers located in the America
Regular verification of customers’ balance of accounts
Investigation of reasons for unpaid invoices, sending out of demand letters for payment
Phone and email communication with clients
Collection cycle and reduce Past Due Receivables improvement
Performing credit assessment and setting credit lines per Customer
Support Bad Debt Reserve and Write Off processes
Processing of the clearing of invoices with payments or credit notes using SAP
Liaison with Treasury Department to gather information of remittances with insufficient data
Cooperation with other internal departments of PerkinElmer as: Customer Service, Procurement, General Ledger, Digital Transactions and more

What we offer

Private healthcare including dental care – MEDICOVER
Life and long-term disability insurance
MyBenefit Cafeteria system
Multisport Card
Social Fund Subsidies
Home Office allowance
Tuition reimbursement
Referral awards
Internal career development opportunities in multiple business areas
Day off to celebrate your birthday, and up to 3 additional days of vacation by length of service in the company

Collection specialist

The Collection Specialist will participate in the full lifecycle of intelligence...

Location

United States , Miami, Florida

Salary:

Not provided

Q6 Cyber

Expiration Date

Until further notice

Requirements

Analytical and detail oriented
Strong team and interpersonal skills along with the ability to work independently and achieve individual goals
Excellent English verbal and written communication skills
Knowledgeable in internet platforms
High level of interest in combating cybercrime and fraud
Self-starter, can-do attitude

Job Responsibility

Conduct primary and secondary collection and research on “open” sources as well as the DarkWeb, Deep Web, and other restricted information sources
Identify and evaluate new data sources
Improve internal collection systems
Produce reports and deliverables
Make fact-based assessments on a wide range of threats and risks affecting our clients

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Collections Specialist

Job Description

Job Responsibility

Requirements

What we offer

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