This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a skilled Collections Specialist to join our team on a contract basis in Loveland, Colorado. In this role, you will be responsible for managing and optimizing collection processes for both consumer and commercial accounts. You will play a vital role in ensuring timely payments, maintaining customer relationships, and supporting the company's financial goals.
Job Responsibility:
Manage the collection of outstanding balances for both business-to-business (B2B) and consumer accounts
Communicate with customers to address payment issues and resolve disputes professionally and efficiently
Monitor account status and proactively follow up on overdue payments
Utilize Oracle and Oracle Fusion systems to record, track, and analyze collection activities
Collaborate with internal teams to streamline billing and collection processes
Develop and implement strategies to improve collection rates and reduce delinquency
Ensure compliance with company policies and industry regulations during all collection activities
Prepare regular reports detailing collection progress and account statuses
Maintain accurate and up-to-date records of customer interactions and payment arrangements
Requirements:
Minimum of 2 years of experience in collections, including commercial and consumer accounts
Strong knowledge of credit and collection processes
Proficiency in using Oracle and Oracle Fusion for financial data management
Experience in B2B collections and billing collection procedures
Excellent communication and negotiation skills
Ability to analyze account data and recommend effective collection strategies
Detail-oriented with strong organizational skills
Familiarity with industry regulations and compliance standards
What we offer:
medical, vision, dental, and life and disability insurance