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We are looking for an experienced Collections Specialist to join our team ONSITE in Birmingham, Alabama. This contract to possible permanent role offers the opportunity to contribute to a dynamic accounts receivable department while ensuring efficient credit and collection processes. The ideal candidate will demonstrate a strong commitment to maintaining customer relationships while achieving collection goals.
Job Responsibility:
Coordinate with the accounts receivable team to avoid duplicate efforts and ensure knowledge sharing for accurate and timely task completion
Verify credit information and establish new accounts and jobs efficiently
Perform payment posting duties as required, ensuring accuracy and compliance
Maintain consistent communication with customers to address account issues while upholding collection objectives
Share insights and expertise to support improvements within the accounts receivable department
Handle both commercial and consumer collections with professionalism and attention to detail
Implement effective collection processes to recover outstanding balances
Support billing collection efforts by addressing discrepancies and ensuring timely resolution
Collaborate with team members to maintain organized records and streamline workflows
Requirements:
Extensive experience in credit and collections
Strong self-motivation and ability to work independently while meeting deadlines
Exceptional communication skills to effectively interact with customers and team members
Critical thinking abilities to analyze and resolve complex account issues
Familiarity with billing collection procedures and best practices