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We are seeking a Collections Specialist with 3+ years of experience to support our Accounts Receivable team on a 6-month temporary basis. This role is ideal for someone with strong communication skills who is comfortable making a high volume of outbound calls and emails to follow up on outstanding balances. Experience with cash applications is preferred. Based on general knowledge.
Job Responsibility:
Manage assigned accounts and perform collections outreach through outbound calls and emails
Follow up on past-due invoices and work with customers to secure timely payment
Investigate and help resolve billing discrepancies, short payments, and account issues
Maintain accurate records of collection activity, customer communication, and payment status
Partner with internal teams to resolve account issues and support the overall accounts receivable function
Assist with cash applications and related payment posting as needed
Requirements:
3+ years of collections experience, preferably within an AR environment
Excellent verbal and written communication skills
Comfortable with frequent outbound dialing and email communication
Strong organizational skills and attention to detail
Experience with cash applications is a plus
Ability to work onsite 4–5 days per week
Nice to have:
Experience with cash applications
What we offer:
Medical, vision, dental, and life and disability insurance