Collections Specialist, Randstad

Randstad

Location:
Canada, Burlington

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

As a key member of our team, you will play an important part in supporting the overall stability of our operations by managing a variety of client accounts. This position involves working with both internal teams and external contacts to follow up on outstanding matters and help maintain healthy business relationships.

Job Responsibility:

Support the resolution of pending client matters
Facilitate agreements and coordinate with various stakeholders
Collaborate with internal departments to ensure smooth workflows
Assist in follow-up related to claims and recovery processes
Conduct research to locate key contacts as needed
Refer matters to other areas of the organization when appropriate
Help prepare documentation and manage file transitions
Contribute to general team support and administrative duties

Requirements:

1–5 years of experience in a relevant field
Comfortable communicating in more than one language (English/French or other languages are assets)
Excellent communication and interpersonal skills
Strong organizational skills and ability to manage multiple priorities
Good problem-solving and negotiation abilities
Proficient with commonly used office software
Additional language skills or knowledge of legal/financial frameworks considered an asset

Nice to have:

Additional language skills
Knowledge of legal/financial frameworks

What we offer:

Full-time permanent role
Competitive salary and performance-based incentives
Comprehensive benefits package including insurance and retirement plans
Access to professional development and wellness programs
Supportive work culture with opportunities for growth

Additional Information:

Job Posted:
June 04, 2025

Expiration:
July 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Collections Specialist