Collections Specialist, Robert Half

Collections Specialist

Robert Half

Location:
United States, Bloomington

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a skilled Collections Specialist to join our team on a contract basis in Bloomington, Minnesota. This role involves managing overdue accounts, maintaining positive relationships with clients, and ensuring timely payments while adhering to company policies. If you're detail-oriented and have experience in credit and collections, we encourage you to apply.

Job Responsibility:

Analyze account data to identify overdue balances and prioritize collection activities
communicate effectively with clients to explain payment terms, resolve disputes, and offer repayment solutions
document all account interactions and agreements accurately in company systems
address customer questions and concerns regarding account balances and discrepancies
collaborate with departments such as billing and accounting to resolve complex issues and discrepancies
meet and exceed individual and team collection targets while following company policies and legal regulations
monitor payment commitments, ensuring clients adhere to agreements, and take necessary follow-up actions
build strong client relationships to encourage timely payments while maintaining goodwill
stay informed about legal guidelines and company standards related to collections processes

Requirements:

Proven experience in commercial and consumer collections
strong understanding of credit and collection practices
proficiency in Microsoft Excel, including pivot tables
familiarity with billing and collection processes
excellent communication and negotiation skills
ability to resolve disputes and handle sensitive customer interactions
strong attention to detail and organizational skills
knowledge of relevant legal regulations and compliance standards

What we offer:

Medical, vision, dental, and life and disability insurance
company 401(k) plan
free online training

Additional Information:

Job Posted:
August 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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