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Our client in Windsor, CT is seeking a skilled Collections Specialist for a contract-to-permanent opportunity. This position requires onsite work, Monday through Friday, 8am–5pm.
Job Responsibility:
Manage accounts receivable and timely collections of outstanding balances
Conduct regular outbound calls and email communications to clients regarding overdue payments
Negotiate payment plans and resolve discrepancies
Maintain accurate records of account activity and collection efforts
Collaborate with internal teams to address billing issues
Prepare and distribute reports as needed
Requirements:
Proven collections experience required (commercial or healthcare environments preferred)
Strong communication, negotiation, and customer service skills
High attention to detail and organizational skills
Ability to work independently onsite
Familiarity with revenue cycle management or related systems a plus
Nice to have:
Familiarity with revenue cycle management or related systems a plus
What we offer:
medical, vision, dental, and life and disability insurance