Collections Specialist Job at Robert Half (Boston)

New

Collections Specialist

We are seeking a Contract Collections Specialist with 3+ years of experience to ...

Location

United States , Stamford

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3+ years of collections experience
Strong understanding of accounts receivable and credit/collections processes
Excellent communication and negotiation skills
Strong organizational and follow-up skills
Proficiency in Excel and accounting software

Job Responsibility

Monitor accounts receivable aging and identify past-due accounts
Contact customers by phone and email regarding overdue invoices
Maintain detailed records of collection activity and customer communications
Research and resolve billing, payment, and account discrepancies
Work with internal teams to address issues impacting collections
Negotiate payment arrangements when appropriate
Prepare aging and collections reports for management
Support month-end reporting and cash forecasting efforts

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

New

Collections Specialist

We are looking for an experienced Collections Specialist to support a manufactur...

Location

United States , Austin

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 4 years of experience in accounts receivable, collections, or order-to-cash operations
Strong knowledge of account reconciliation, dispute handling, payment application, credits, and billing adjustments
Hands-on experience managing commercial collections and monitoring customer aging activity
Proficiency with Microsoft Excel and Office tools, including pivot tables and analytical functions for financial review
Experience using ERP platforms for receivables processing
Oracle Financials R12 is preferred
Ability to work cross-functionally with finance, sales, customer support, and credit teams to resolve account issues
Background in manufacturing environments is preferred
Familiarity with Salesforce or similar customer account systems is a plus

Job Responsibility

Oversee an assigned group of customer accounts from invoice through final payment, ensuring balances, credits, and adjustments are processed accurately and in line with company guidelines
Communicate regularly with customers and internal stakeholders to accelerate collections, address payment concerns, and support healthy ongoing account relationships
Partner with credit and business teams to evaluate account risk, share portfolio insights, and recommend appropriate actions for challenging collection matters
Investigate billing and payment discrepancies by reconciling account activity, identifying root causes, and coordinating resolutions across sales, tax, order management, and customer support
Prepare manual invoices, account corrections, credit-related updates, and other documentation needed to maintain accurate receivable records
Review shared billing requests daily, respond to inquiries in a timely manner, and provide invoice copies, statements, and aging details as needed
Use advanced Excel capabilities to analyze account trends, reconcile balances, cleanse data, and produce organized schedules for reporting or audit support
Assist with month-end and year-end close activities by maintaining complete documentation and supporting accurate financial reporting
Work with management to review account adjustments, recode transactions when necessary, and help keep delinquency and collection exposure within acceptable levels

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Collections Specialist

We are looking for a detail-oriented Collections Specialist to support accounts ...

Location

United States , Victor

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience handling commercial and consumer collections in a detail-oriented business environment
Working knowledge of credit and collections practices, including account follow-up and delinquency management
Familiarity with billing collection procedures and invoice-related issue resolution
Strong verbal and written communication skills with the ability to manage sensitive customer interactions
Ability to organize workload, prioritize aged accounts, and maintain accurate documentation
Proficiency with standard business systems and Microsoft Office tools, particularly for tracking account activity

Job Responsibility

Contact commercial and consumer customers to secure payment on overdue accounts through phone, email, and written correspondence
Review aging reports and account histories to prioritize collection efforts and address outstanding balances efficiently
Investigate billing questions, payment discrepancies, and account issues to help move invoices toward resolution
Maintain accurate records of collection activity, customer communications, and payment commitments within internal systems
Work closely with billing, customer service, and finance teams to reconcile account details and resolve disputed charges
Monitor payment arrangements and follow up promptly when commitments are missed or additional action is required
Apply established credit and collection practices to reduce delinquency and support overall cash recovery goals

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

New

Collections Specialist

We are looking for a Collections Specialist to support short-term accounts recei...

Location

United States , Boston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2-3 years of collections experience, including work with commercial, consumer, or credit collections processes
Strong problem-solving skills with the ability to identify issues and determine practical next steps
Experience handling billing-related collection activity and following through on overdue accounts
Comfort using business systems and CRMs such as NetSuite, Upflow, or Salesforce
Ability to manage a 40-hour-per-week schedule for an initial 4-8 week assignment
Strong written and verbal communication skills for interacting with customers and internal stakeholders
Highly organized approach with attention to detail in account research, follow-up, and recordkeeping

Job Responsibility

Work closely with billing and invoicing partners to review account activity, clarify charge details, and help ensure invoices are positioned for timely payment
Reach out to customers and internal contacts to investigate open balances, answer questions, and move payment issues toward resolution
Examine overdue accounts to uncover collection obstacles such as disputes, legal concerns, or balances that may require write-off review
Track receivables aging and prioritize follow-up efforts that help reduce delinquency and improve incoming cash collections
Coordinate with cross-functional teams to align collection actions with customer account history, billing records, and payment status
Document outreach efforts, account updates, and resolution progress accurately within internal systems
Support backlog reduction by organizing collection activity and addressing outstanding items that require immediate attention

What we offer

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan

Fulltime

New

Collections Specialist

We are looking for a detail-oriented Collections Specialist to support accounts ...

Location

United States , Northvale

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in collections, with a strong preference for B2B collections experience
Hands-on proficiency with SAP in an accounts receivable or collections environment
Strong Excel skills, including the ability to organize, review, and track account data
Ability to interpret aging reports and prioritize collection efforts effectively
Clear and detail-focused communication skills for working with business clients and internal partners
Strong attention to detail and accuracy when documenting account activity and payment information
Availability to work Monday through Friday in a hybrid schedule, including remote work on Tuesday, Wednesday, and Thursday

Job Responsibility

Contact business customers regarding overdue balances and drive timely payment resolution through consistent follow-up
Work directly with clients to review account status, address payment concerns, and help clear outstanding invoices
Maintain and analyze aging reports to identify priority accounts and monitor collection progress
Record collection activities, account updates, and payment commitments accurately within SAP and Excel
Partner with internal teams to investigate billing questions, reconcile account discrepancies, and support resolution of unpaid items
Prepare regular status updates on past-due accounts, trends, and collection outcomes for stakeholders
Manage a portfolio of receivables while balancing customer service with collection objectives

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Collections Specialist

Our client in the property management industry is seeking a detail-oriented and ...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of collections, accounts receivable, or related accounting experience
Experience in property management, real estate, or housing industry preferred
Strong understanding of collections processes and receivables management
Proficiency in Microsoft Excel and accounting or property management software
Excellent written and verbal communication skills
Strong attention to detail and organizational skills
Ability to manage difficult conversations with professionalism and tact
High level of accuracy and ability to maintain confidentiality

Job Responsibility

Monitor accounts receivable aging and identify delinquent accounts
Contact tenants, residents, and customers regarding overdue balances via phone, email, and written correspondence
Maintain accurate records of collection activity, payment arrangements, and account status updates
Work with property managers and internal accounting staff to resolve billing discrepancies and payment issues
Prepare and distribute notices related to past-due accounts in accordance with company policies and applicable regulations
Reconcile tenant ledgers and account balances
Process payments and update account information in accounting and property management systems
Assist with month-end reporting related to collections and receivables
Escalate accounts as needed for legal review, eviction proceedings, or outside collections

What we offer

Medical
Vision
Dental
Life insurance
Disability insurance
401(k) plan
Free online training

Fulltime

New

Collections Specialist

We are looking for an experienced Collections Specialist to support accounts rec...

Location

United States , Hopkins

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience in collections, accounts receivable, or credit-focused financial operations
Background supporting commercial and/or consumer collections, including business-to-business account management
Working knowledge of billing, collection workflows, account reconciliation, and delinquency follow-up practices
Ability to review account details, identify discrepancies, and resolve issues with accuracy and sound judgment
Proficiency in Microsoft Excel, including the use of formulas for tracking and analyzing account activity
Strong written and verbal communication skills with the ability to handle customer interactions professionally
Comfortable collaborating with cross-functional teams to address payment issues and support timely account resolution

Job Responsibility

Drive collection efforts across an assigned portfolio by contacting customers regularly and securing payment on overdue invoices
Research billing concerns, payment discrepancies, and disputed items, then work toward timely and accurate resolution
Reconcile account activity by reviewing invoices, cash applications, credits, and open balances to confirm records are correct
Coordinate with Sales, Customer Care, and Finance teams to remove obstacles affecting payments, account standing, or order flow
Evaluate held orders and determine release readiness based on account performance, exposure, and customer commitments
Monitor customer credit availability and maintain approved limits in accordance with company guidelines and risk standards
Analyze payment behavior and account information to identify collection risk and escalate developing concerns when needed
Document outreach efforts, account updates, and resolution steps thoroughly to maintain accurate receivable records
Contribute to process improvements that strengthen collections performance, dispute handling, and overall order-to-cash efficiency

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Collections Specialist

We are looking for a detail-oriented Collections Specialist to support student f...

Location

United States , Wilkes-Barre

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree required, preferably in business, finance, or a related discipline.
Experience supporting collections, billing, credit, or account resolution activities in a detail-oriented setting.
Knowledge of collection procedures and the ability to apply them accurately and consistently.
Familiarity with Microsoft Office applications and comfort learning or using systems such as Banner.
Understanding of regulatory and policy-driven environments, ideally within higher education or student financial services.
Strong analytical skills with the ability to review account details and resolve discrepancies effectively.
Excellent written and verbal communication skills for working with students, families, and internal partners.
Strong organizational skills with the ability to manage multiple priorities and maintain accurate records.

Job Responsibility

Assist students and families with questions related to account balances, payment expectations, and available financial service options.
Manage collection activities by reviewing outstanding accounts, following up on delinquent balances, and documenting all account actions accurately.
Evaluate account information to support timely resolution of billing concerns and recommend appropriate next steps based on established guidelines.
Maintain compliance with university policies as well as relevant federal and state regulations when handling student financial matters.
Collaborate with internal offices to address account discrepancies, verify supporting documentation, and ensure accurate record updates.
Use institutional systems and standard office software to monitor account activity, prepare correspondence, and maintain organized case records.
Communicate professionally with students, families, and other stakeholders to explain processes, deadlines, and required documentation.
Contribute to efficient financial service operations by identifying process issues and supporting ongoing improvements in account management workflows

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Fulltime

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