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Robert Half Logo Robert Half · Finance

Collections Specialist

United States, Cheshire · Job Posted June 29, 2026
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Job Description

We are looking for a detail-oriented Collections Specialist to support billing, receivables, and account follow-up activities for a Contract position based in Cheshire, Connecticut. This role focuses on accurate invoicing, timely payment collection, claim resolution, and clear communication with clients and internal partners. The ideal candidate is organized, responsive, and comfortable working across billing systems while maintaining compliance with company standards and applicable regulations.

Job Responsibility

  • Prepare and issue accurate invoices by verifying charges against supporting records, service details, and established billing guidelines
  • Communicate with clients and customers to address billing questions, explain account activity, and resolve discrepancies in a thorough manner
  • Record and reconcile incoming payments, including electronic transactions, checks, and card payments, ensuring complete and accurate system documentation
  • Maintain client account information in QuickBooks and related platforms, updating records promptly to preserve data accuracy and consistency
  • Review denied or incomplete claims, correct identified issues, and resubmit documentation to support timely reimbursement
  • Partner with internal teams to investigate account concerns, resolve billing obstacles, and improve day-to-day workflow efficiency
  • Ensure billing and collections activities align with company policies, audit expectations, and applicable regulatory requirements
  • Compile regular reports on invoicing activity, outstanding balances, collections progress, and related account performance for leadership review
  • Perform additional finance and account support tasks as needed to meet departmental priorities

Requirements

  • Experience supporting billing, collections, accounts receivable, or related financial operations
  • Proficiency with accounting and business systems such as QuickBooks, CRM platforms, or similar billing software
  • Working knowledge of claim administration, payment posting, and collection follow-up processes
  • Strong attention to detail with the ability to maintain accurate records and identify discrepancies quickly
  • Effective verbal and written communication skills, including the ability to handle inbound inquiries professionally
  • Ability to manage multiple priorities, stay organized, and meet deadlines in a fast-paced environment
  • Familiarity with compliance expectations, documentation standards, and financial reporting practices

Nice to have

Experience with tools or environments such as accounting software systems, Epic, ADP Financial Services, or comparable platforms is preferred

What we offer

  • Medical, vision, dental, and life and disability insurance
  • Enrollment in company 401(k) plan
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