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Collections Specialist

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Robert Half

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Location:
United States , Middleburg Heights

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a Collections Specialist to support a manufacturing organization in Middleburg Heights, Ohio through a long-term contract assignment. This in-office role focuses on managing receivables, maintaining consistent communication with customers, and helping improve cash flow through timely follow-up on outstanding balances. The position will begin with a strong emphasis on outbound collection calls ahead of fiscal year-end, making it ideal for someone who is organized, confident, and comfortable working in a fast-paced environment.

Job Responsibility:

  • Contact commercial and consumer accounts to follow up on past-due invoices and secure timely payment commitments
  • Review aging reports and account details to prioritize collection activity and reduce outstanding receivables
  • Document customer conversations, payment arrangements, and collection progress accurately in internal records
  • Investigate billing concerns and coordinate with internal teams to resolve issues that may delay payment
  • Perform high-volume outbound calls, especially during the initial phase of the assignment leading up to fiscal year-end
  • Use Excel formulas and related tools to track account status, analyze trends, and support reporting needs
  • Maintain attentive customer interactions while balancing collection goals with service expectations
  • Assist with ongoing accounts receivable and collection activities in support of team coverage during an extended leave
  • Contribute to a smooth handoff of account updates and collection status if the role transitions into a longer-term opportunity

Requirements:

  • Experience handling collections for commercial accounts, consumer accounts, or both
  • working knowledge of accounts receivable, billing follow-up, and collection procedures
  • ability to manage frequent phone outreach and communicate clearly with customers regarding past-due balances
  • proficiency in Microsoft Excel, including the use of formulas for tracking and analysis
  • strong attention to detail and accuracy when updating notes, commitments, and account records
  • comfortable working onsite in Middleburg Heights, Ohio during standard business hours
  • ability to stay organized and effective in a deadline-driven environment with changing priorities
What we offer:
  • Medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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