Collections Specialist Job at Brightspeed (Charlotte)

Collections Specialist

This role will involve significant interaction with insurance companies and oper...

Location

United States , Carrollton

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 5 years of experience in a Collections Specialist role or similar
Proficiency in Accounts Receivable (AR) management
Proven experience in answering inbound calls professionally and efficiently
Thorough understanding and application of collection processes
Demonstrable experience with NetSuite software
Prior experience in commercial collections is highly desirable
Proficient in Microsoft Excel, including the use of formulas and data analysis tools

Job Responsibility

Engage in frequent communication with insurance companies to collect on invoices related to reconstruction work
Manage the process of invoicing periodically throughout the duration of projects
Handle collections of mitigation invoices from the insurance carrier, which may sometimes involve collecting from homeowners or business owners
Ensure accurate and efficient processing of customer credit applications
Maintain precise customer credit records
Monitor customer accounts and take necessary action based on their status
Collect on supplemental invoices, ensuring all payments are made in a timely manner
Respond to and resolve customer inquiries, providing high-quality customer service
Utilize systems such as NetSuite and Microsoft Excel to manage and track collection processes
Work closely with operation teams to understand and streamline collection processes

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Collections Specialist

We are offering a contract to permanent employment opportunity for a Collections...

Location

United States , Lansing

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 5 years experience in a Collections Specialist role or similar within the manufacturing industry
Proficiency in Accounting Software Systems is a must
Familiarity with Accurint is highly desirable
Experience with ADP - Financial Services is required
Working knowledge of CRM systems is necessary
Experience with Epic Software is beneficial
Must have a strong understanding of Accounts Receivable (AR)
Comfortable with answering inbound calls in a detail oriented manner
Experience with billing functions is necessary
Knowledge of claim administration is a plus

Job Responsibility

Use SAP and other accounting software systems to manage collection processes efficiently
Handle high volume B2B collections, ensuring all transactions are carried out professionally and in accordance with company policies
Employ Excel for various tasks including but not limited to creating pivot tables and using V-look up functions for data analysis
Utilize Accurint and ADP - Financial Services for accurate account tracking and management
Provide excellent customer service by answering inbound calls and resolving customer inquiries promptly
Ensure all accounts receivable (AR) are well managed and up-to-date
Handle billing functions and claim administration proficiently
Use CRM and Epic Software for effective customer relationship management and operational tasks

What we offer

medical
vision
dental
life and disability insurance
eligible to enroll in company 401(k) plan

Fulltime

Collections Specialist

This role involves business to business collections in an office setting and req...

Location

United States , Houston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

minimum of 2 years of relevant experience as a Collections Specialist or in a similar role
Proficiency in Accounts Receivable (AR) is essential
Familiarity with Collection Processes is required
Experience in B2B collections is desirable
Knowledge of Open Invoice is beneficial
Proficiency in Ariba is expected
Experience with MS Dynamics NAV is a plus
Ability to maintain professionalism and confidentiality is crucial
Excellent communication and negotiation skills are required
Strong knowledge of regulations and laws related to debt collection

Job Responsibility

Conduct business to business collections through phone calls and email communications
Utilize software tools such as Open Invoice, Ariba, and Dynamics Navision for collections tasks
Ensure the resolution of customer inquiries in a timely and professional manner
Update and maintain accurate customer credit records to ensure proper documentation
Monitor customer accounts and take appropriate action based on account status
Process customer credit applications with a high level of accuracy and efficiency
Work collaboratively with the team to ensure all collection processes are completed
Use your skills in Accounts Receivable (AR) and Collection Processes to manage tasks effectively
Maintain a high level of attention to detail in all aspects of the role
Uphold the company's standards and policies in all tasks and interactions

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Collections Specialist

As a Collections Specialist, you will be expected to handle credit and collectio...

Location

United States , Raleigh

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience as a Collections Specialist or in a similar role within the Utilities/Infrastructure industry
Proficient in Accounts Receivable (AR)
Experience in handling inbound calls in a detail oriented manner
Familiarity with billing functions and claim administration
Deep understanding of collection processes and strategies
Exceptional customer service skills and ability to handle inquiries

Job Responsibility

Handle the collection of outstanding invoices for assigned accounts in a proactive manner
Oversee customer payments to ensure they are made as per the agreed terms
Engage effectively with both internal and external customers
Investigate problem invoices, conduct necessary research, and take steps to resolve them
Closely monitor accounts that could potentially become problematic to prevent bad debt
Evaluate credit applications for approval or rejection based on credibility and potential revenue or losses
Ensure proper setup of new customer accounts
Review and assess existing accounts for credit limit increases
Review contractor accounts to ensure all required project information is complete

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Billing and Collection Specialist

Coralogix is a modern, full-stack observability platform transforming how busine...

Location

Israel , Ramat Gan

Salary:

Not provided

Coralogix

Expiration Date

Until further notice

Requirements

At least 2 years of experience as a Billing and Collection Specialist or similar position
Bachelor's degree in finance, accounting, economics, or a related field - Advantage
Experience from a SAAS company or Hi-Tech environment
Proficiency in Microsoft Office suite, excellent Excel skills are required.
Experience with Salesforce- Must
Experience with NetSuite- Must
Excellent written and verbal communication skills
Customer-focused and target-drive
Excellent English – written and spoken
Ability to work independently and manage multiple tasks simultaneously.

Job Responsibility

Ensure that transactions are being prepared according to finance policies and approval standards are being met per set requirements.
Responsible for verifying and processing daily invoices and collection
Own customer billing issues to the point of resolution, keep our customers updated, and ensure all information tracked
Empathetic customer communication and understanding of their priorities
Review sales contracts, purchase orders, and other supporting documents to ensure proper billing
Communicate with internal departments, including sales, finance, and customer service, to resolve billing-related issues.
Process internal requests for address changes, billing account changes, rate changes, account termination, account reactivation, recurring billing additions, etc.
Responsible for collection activities through special billing requirements and billing reconciliation issues as well as supplying customer documentation

Fulltime

Collections Specialist

We are seeking a Collections Specialist to join our team. As a Collections Speci...

Location

United States , Sparks

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience in a Collections Specialist role or similar position
Proficiency in Accounts Receivable (AR) and Collection Processes
Proven experience in B2B collections and collecting outstanding payments
Demonstrated knowledge of Collections
Proficient in Excel formulas and Microsoft Excel for data analysis and reporting
Ability to communicate effectively with a variety of internal and external stakeholders
Excellent problem-solving skills and attention to detail
Strong time-management skills and the ability to prioritize tasks effectively
High level of professionalism and ethical standards for handling confidential information

Job Responsibility

Oversee the review of Accounts Receivable (AR) and aging reports to enhance financial status
Manage customer calls effectively, addressing their needs and inquiries
Enhance customer profiles through account analysis and updates
Promote the use of auto pay among customers, if not already enrolled
Handle customer payments, with a focus on credit card transactions
Provide necessary documents as per customer requests
Use Microsoft Excel for filtering and sorting data, managing aging reports, and other data manipulation tasks
Possess a solid understanding of collection processes, particularly in a legal context
Oversee collections across various financial spectrums
Utilize NetSuite for various tasks and be prepared to adapt to new implementations

What we offer

Medical, vision, dental, and life and disability insurance
Eligible to enroll in company 401(k) plan
Competitive compensation
Free online training

Fulltime

Billing and Collections Specialist

We are actively searching for a Billing and Collections Specialist to join our t...

Location

United States , Humble

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in handling commercial collections
Familiarity with aging reports
Experience in managing aging accounts
Ability to monitor and manage delinquencies
5+ years of experience in billing and collections
Proficient in Microsoft Office
ERP software experience required
Able to work independently and efficiently in a fast-paced environment

Job Responsibility

Address collection issues by conducting comprehensive research and resolving disputes in a timely manner
Monitor customer accounts and take necessary actions as per the company policies
Handle delinquencies and maintain aging reports and accounts
Prepare invoices as assigned for various accounts to including domestic, international, and intercompany
Work with various locations resolve billing discrepancies
Create invoices based on inventory control system reconciliation and customer price list and processes invoices according to customer preferences
Complete end of month tasks, as assigned
Completes special projects and perform all other duties as assigned by the Accounting Supervisor

What we offer

medical
vision
dental
life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Collections Specialist

We have an exciting opportunity for a Collections Specialist to join our growing...

Location

United States , Charlotte

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

3+ years of experience in B2B collections
Ability to overcome objections and offer solutions to resolve potential roadblocks
Strong interpersonal and communication skills. Able to communicate effectively orally and in writing with appropriate detail, judgement, and discretion at all levels of the organization including senior management
Relationship-builder and strong listening skills
Demonstrates competence, professionalism, and leadership presence: Is objective and free from undue influence
conveys sound judgment
builds trust
is collaborative, insightful, proactive, and future-focused
Well–organized, ensuring that all deliverables are met on time with excellent results and anticipates implementation or workload issues related to emerging developments
Demonstrates integrity and the highest ethical standards in all aspects

Job Responsibility

Receive inbound calls from Brightspeed business customers for collections, payment arrangements, and simple billing inquires
Meet established collection objectives monthly
Collect and manage past due accounts for moderate to large sized business customers
Use various computer systems simultaneously
Build and maintain strong customer relationships and problem solve with the customer
Preparation of monthly collection reports and recommendations on credit memos and write off activities
Collaborate with sales, customer service, billing operations, and AR teams in reconciling accounts
Review and comprehend contractual agreements with customers that govern the servicing relationship

What we offer

competitive medical, dental, vision, and life insurance
employee assistance program
401K plan with company match
host of voluntary benefits

Fulltime

Collections Specialist

Brightspeed

Location:
United States , Charlotte

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 22, 2026

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Location:United States , Charlotte

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Job Posted:
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