Collections Specialist Job at Robert Half (Birmingham)

Collections Specialist

Robert Half

Location:
United States , Birmingham

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a Part Time Collections Specialist to support accounts receivable efforts for a long-term contract opportunity based in Michigan. This role is well suited to someone who communicates confidently, delivers strong customer service, and has experience working with business clients on past-due balances. The ideal candidate will help manage early-stage delinquent accounts, coordinate repayment solutions, and maintain clear written outreach to encourage timely payment.

Job Responsibility:

Contact business customers regarding outstanding balances and manage follow-up activity for accounts that are 1 to 60 days past due
Review aging reports regularly to prioritize collection efforts and address delinquent accounts in an organized manner
Work with customers to establish practical payment arrangements while supporting positive client relationships
Prepare and send written notices or other account correspondence to customers with overdue invoices
Document collection activity, customer responses, and payment commitments accurately in company records
Collaborate with internal teams as needed to clarify account issues, billing questions, or payment status updates
Monitor open receivables and take timely action to help reduce aged balances and improve account resolution
Provide attentive service during each interaction while balancing firm collection practices with customer care

Requirements:

At least 1 year of collections experience, preferably in a commercial or business-to-business environment
Demonstrated ability to communicate clearly and professionally in both written and verbal form
Strong customer service skills with the ability to handle sensitive payment conversations effectively
Experience working with aging reports and following up on past-due accounts
Familiarity with collection procedures, billing support, and payment resolution processes
Ability to stay organized, manage multiple accounts, and maintain accurate records
Proficiency in business communication and a consistent, detail-oriented approach to follow-up

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:
May 11, 2026

Employment Type:

Parttime

Work Type:

On-site work

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