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Collections Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Norwood

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a Collections Specialist to support accounts receivable activities. This Long-term Contract position focuses on maintaining healthy cash flow by following up on past-due commercial accounts, resolving billing concerns, and keeping account activity well documented. The ideal candidate is comfortable communicating with business customers, tracking repayment progress, and working within accounting systems to support collection efforts.

Job Responsibility:

  • Review accounts receivable balances to identify commercial customers with overdue invoices and prioritize follow-up activity
  • Contact clients regarding outstanding balances, discuss payment status, and encourage timely resolution of open items
  • Document conversations, commitments, disputes, and payment activity with accuracy to maintain clear collection records
  • Investigate billing questions and coordinate with internal teams to help resolve customer concerns that may delay payment
  • Prepare routine status updates on delinquent accounts, recovery efforts, and expected payment timelines
  • Handle inbound customer communication related to billing and collections in a detail-oriented and service-oriented manner
  • Support day-to-day collection operations using accounting and receivables systems.

Requirements:

  • Experience in collections, accounts receivable, or billing support within a business-to-business environment
  • Working knowledge of collection practices, cash application follow-up, and commercial account management
  • Ability to communicate professionally by phone and email when discussing overdue balances and billing issues
  • Proficiency with accounting software systems and comfort navigating receivables-related data
  • Strong attention to detail with the ability to maintain accurate records of customer interactions and payment activity
  • Experience handling inbound calls and responding effectively to customer inquiries.
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 05, 2026

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