Collections Specialist Job at Robert Half (Ankeny)

New

Collections Specialist

We are looking for a Collections Specialist to join a team in Memphis, focused o...

Location

United States , Memphis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience in collections, with exposure to commercial accounts strongly preferred
Demonstrated understanding of credit and collections practices, including account analysis, follow-up, and dispute resolution
Experience managing billing-related collection activity and resolving issues that affect payment timing
Ability to work independently, stay organized, and manage multiple accounts with varying levels of complexity
Strong written and verbal communication skills with a detail-oriented approach to customer interactions
Proficiency using collection systems and account documentation tools to track activity and maintain accurate records

Job Responsibility

Manage the full collections cycle from initial account review through resolution, payment recovery, and follow-up activity
Handle outstanding balances across commercial accounts while adjusting communication strategies to fit each account type
Work on large and complex accounts
Review aging reports, billing details, and account histories to identify delinquency trends and prioritize collection efforts
Communicate with customers to resolve payment issues, clarify balances, and document commitments accurately in the designated system
Coordinate with internal teams to address billing discrepancies, credit concerns, and other issues that may delay collections
Maintain organized records of account activity, collection actions, and customer correspondence to support reporting and compliance
Apply established collection procedures consistently while using sound judgment to escalate sensitive or high-risk accounts when needed

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

New

Collections Specialist

This position focuses on managing receivables, strengthening account follow-up e...

Location

United States , Smyrna

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in collections with exposure to commercial, consumer, or mixed account portfolios
Working knowledge of credit and collections procedures, including payment follow-up and account resolution
Ability to handle billing collection issues with accuracy, professionalism, and attention to detail
Proficiency in Microsoft Excel, including pivot tables and VLOOKUP functions
Strong written and verbal communication skills for customer outreach and internal coordination
Comfortable working in a fully onsite setting and managing responsibilities within standard business hours
Organized approach to prioritizing a high-volume workload and documenting collection activity effectively

Job Responsibility

Manage a portfolio of customer accounts and take prompt action to collect outstanding balances while maintaining strong client relationships
Communicate with customers by phone and email to resolve past-due invoices, payment delays, and billing-related concerns
Review account histories and payment activity to identify collection priorities, disputes, and escalation needs
Apply structured collection practices to support recovery efforts across commercial and consumer accounts
Partner with supervisors and internal stakeholders to address account issues, improve follow-up accuracy, and support receivables management goals
Prepare and maintain accurate records of collection efforts, payment commitments, and account status updates
Use Excel tools such as pivot tables and VLOOKUP to organize account data, track trends, and support reporting needs
Contribute to team coverage as account volumes grow and help maintain consistent follow-through across assigned territories

What we offer

medical
vision
dental
life insurance
disability insurance
401(k) or deferred compensation plan
paid time off for vacation, personal needs, and sick time
paid holidays

Fulltime

New

Collections Specialist

We are looking for a Collections Specialist to support revenue cycle operations ...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience in healthcare revenue cycle operations, including Ambulatory medical billing and collections
Minimum of 1 year of Epic experience
Minimum of 1 year of relevant experience in a healthcare-related setting
Working knowledge of accounts receivable follow-up, payment review, billing support, and collection processes
Intermediate proficiency with Microsoft Office applications, including Excel, Word, and Outlook
Ability to interpret written and verbal instructions and apply established procedures to routine and moderately complex issues
Strong research, troubleshooting, and problem-solving skills with attention to detail and accuracy
Ability to perform effectively in a fast-paced, deadline-oriented environment while working both independently and collaboratively

Job Responsibility

Manage assigned accounts receivable activities by researching outstanding balances, following up on payment issues, and taking appropriate collection actions within established guidelines
Review payment transactions carefully and complete transfers or adjustments accurately in accordance with standard procedures and billing requirements
Handle routine escalations and help resolve more involved account concerns by investigating discrepancies, identifying root causes, and partnering with team leads when needed
Support teammates with higher-complexity account work, operational questions, and day-to-day problem solving related to billing and collections
Participate in special projects, workflow coordination efforts, and the development or maintenance of client and departmental job aids
Contribute to team huddles, working sessions, and on-the-job training activities to help reinforce consistent processes and productivity expectations
Monitor trends in inventory, workflow bottlenecks, and recurring issues, then communicate findings and improvement opportunities to leadership
Collaborate with internal and offshore partners to address account issues, maintain service levels, and meet production timelines
Organize and prioritize daily assignments to ensure deadlines are met and attend workforce management discussions to support performance goals

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

New

Collections Specialist

We are looking for a Collections Specialist to support a growing organization in...

Location

United States , Apple Valley

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in collections, accounts receivable, or a closely related accounting support function
Strong ability to manage aging reports and prioritize follow-up based on risk and urgency
Confidence communicating with customers to resolve payment issues in a professional and effective manner
Experience researching discrepancies and working through invoice or billing disputes
Ability to maintain accurate records of collection activity and payment status
Proficiency with accounting systems and Excel for tracking receivables and reporting
Strong attention to detail and organization skills when managing multiple accounts
Effective written and verbal communication skills for working with both customers and internal teams.

Job Responsibility

Monitor accounts receivable aging and proactively follow up with customers on past-due balances
Communicate with customers via phone and email to resolve outstanding invoices and ensure timely payment
Research and resolve billing discrepancies, short payments, and disputes in collaboration with internal teams
Apply incoming payments accurately and maintain up-to-date account records
Maintain detailed notes on collection activity and customer communication for tracking and reporting purposes
Partner with internal departments such as sales or customer service to address account issues and improve payment timelines
Assist with reporting on aging, collections progress, and cash flow visibility
Support month-end close processes related to accounts receivable and collections activity.

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

New

Collections Specialist

We are seeking a Contract Collections Specialist with 3+ years of experience to ...

Location

United States , Stamford

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3+ years of collections experience
Strong understanding of accounts receivable and credit/collections processes
Excellent communication and negotiation skills
Strong organizational and follow-up skills
Proficiency in Excel and accounting software

Job Responsibility

Monitor accounts receivable aging and identify past-due accounts
Contact customers by phone and email regarding overdue invoices
Maintain detailed records of collection activity and customer communications
Research and resolve billing, payment, and account discrepancies
Work with internal teams to address issues impacting collections
Negotiate payment arrangements when appropriate
Prepare aging and collections reports for management
Support month-end reporting and cash forecasting efforts

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

New

Collections Specialist

We are looking for an experienced Collections Specialist to support a manufactur...

Location

United States , Austin

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 4 years of experience in accounts receivable, collections, or order-to-cash operations
Strong knowledge of account reconciliation, dispute handling, payment application, credits, and billing adjustments
Hands-on experience managing commercial collections and monitoring customer aging activity
Proficiency with Microsoft Excel and Office tools, including pivot tables and analytical functions for financial review
Experience using ERP platforms for receivables processing
Oracle Financials R12 is preferred
Ability to work cross-functionally with finance, sales, customer support, and credit teams to resolve account issues
Background in manufacturing environments is preferred
Familiarity with Salesforce or similar customer account systems is a plus

Job Responsibility

Oversee an assigned group of customer accounts from invoice through final payment, ensuring balances, credits, and adjustments are processed accurately and in line with company guidelines
Communicate regularly with customers and internal stakeholders to accelerate collections, address payment concerns, and support healthy ongoing account relationships
Partner with credit and business teams to evaluate account risk, share portfolio insights, and recommend appropriate actions for challenging collection matters
Investigate billing and payment discrepancies by reconciling account activity, identifying root causes, and coordinating resolutions across sales, tax, order management, and customer support
Prepare manual invoices, account corrections, credit-related updates, and other documentation needed to maintain accurate receivable records
Review shared billing requests daily, respond to inquiries in a timely manner, and provide invoice copies, statements, and aging details as needed
Use advanced Excel capabilities to analyze account trends, reconcile balances, cleanse data, and produce organized schedules for reporting or audit support
Assist with month-end and year-end close activities by maintaining complete documentation and supporting accurate financial reporting
Work with management to review account adjustments, recode transactions when necessary, and help keep delinquency and collection exposure within acceptable levels

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Collections Specialist

We are looking for a detail-oriented Collections Specialist to support accounts ...

Location

United States , Victor

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience handling commercial and consumer collections in a detail-oriented business environment
Working knowledge of credit and collections practices, including account follow-up and delinquency management
Familiarity with billing collection procedures and invoice-related issue resolution
Strong verbal and written communication skills with the ability to manage sensitive customer interactions
Ability to organize workload, prioritize aged accounts, and maintain accurate documentation
Proficiency with standard business systems and Microsoft Office tools, particularly for tracking account activity

Job Responsibility

Contact commercial and consumer customers to secure payment on overdue accounts through phone, email, and written correspondence
Review aging reports and account histories to prioritize collection efforts and address outstanding balances efficiently
Investigate billing questions, payment discrepancies, and account issues to help move invoices toward resolution
Maintain accurate records of collection activity, customer communications, and payment commitments within internal systems
Work closely with billing, customer service, and finance teams to reconcile account details and resolve disputed charges
Monitor payment arrangements and follow up promptly when commitments are missed or additional action is required
Apply established credit and collection practices to reduce delinquency and support overall cash recovery goals

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

New

Collections Specialist

We are looking for a Collections Specialist to support short-term accounts recei...

Location

United States , Boston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2-3 years of collections experience, including work with commercial, consumer, or credit collections processes
Strong problem-solving skills with the ability to identify issues and determine practical next steps
Experience handling billing-related collection activity and following through on overdue accounts
Comfort using business systems and CRMs such as NetSuite, Upflow, or Salesforce
Ability to manage a 40-hour-per-week schedule for an initial 4-8 week assignment
Strong written and verbal communication skills for interacting with customers and internal stakeholders
Highly organized approach with attention to detail in account research, follow-up, and recordkeeping

Job Responsibility

Work closely with billing and invoicing partners to review account activity, clarify charge details, and help ensure invoices are positioned for timely payment
Reach out to customers and internal contacts to investigate open balances, answer questions, and move payment issues toward resolution
Examine overdue accounts to uncover collection obstacles such as disputes, legal concerns, or balances that may require write-off review
Track receivables aging and prioritize follow-up efforts that help reduce delinquency and improve incoming cash collections
Coordinate with cross-functional teams to align collection actions with customer account history, billing records, and payment status
Document outreach efforts, account updates, and resolution progress accurately within internal systems
Support backlog reduction by organizing collection activity and addressing outstanding items that require immediate attention

What we offer

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan

Fulltime

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