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We are looking for a skilled Collections Specialist to join our team on a contract basis in Greensboro, North Carolina. In this role, you will focus on managing accounts receivable and ensuring timely payment collection from commercial accounts. This position requires strong communication and organizational skills to handle financial processes effectively.
Job Responsibility:
Manage and oversee accounts receivable processes, ensuring timely and accurate payment collection
Conduct outreach to commercial and consumer clients regarding outstanding balances and payment arrangements
Analyze account statements to identify discrepancies and resolve billing issues promptly
Implement effective collection strategies to minimize overdue accounts and improve cash flow
Maintain accurate records of client interactions and payment statuses in compliance with company policies
Collaborate with internal teams to address credit-related concerns and streamline collection efforts
Prepare regular reports detailing collection activities and account statuses for management review
Ensure adherence to legal and regulatory requirements throughout the collection process
Monitor and update systems with payment information to maintain accurate financial records
Requirements:
Proven experience in commercial and consumer collections, with a solid understanding of collection processes
Familiarity with accounts receivable management and billing collection procedures
Strong communication skills for effective client interactions and conflict resolution
Proficiency in analyzing financial data and resolving account discrepancies
Ability to work independently and manage multiple accounts simultaneously
Knowledge of relevant legal and regulatory compliance in credit and collections
Experience using collection software and systems to track account activity
High attention to detail and excellent organizational skills
What we offer:
medical, vision, dental, and life and disability insurance