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We are looking for an experienced Collections Specialist to join our team on a long-term contract basis in Tampa, Florida. In this role, you will handle business-to-business collections while maintaining professionalism and accuracy. The ideal candidate will bring strong analytical skills, proficiency in Excel, and a proven ability to manage a high volume of accounts effectively.
Job Responsibility:
Manage and oversee business-to-business collections for a portfolio averaging 286 accounts
Utilize Excel tools, including VLOOKUPs and pivot tables, to analyze data and streamline collection processes
Conduct virtual training sessions to ensure consistent adherence to collection policies
Collaborate with clients to resolve outstanding invoices and maintain positive relationships
Implement effective strategies to reduce delinquency rates and optimize cash flow
Monitor account status and generate detailed reports on collection activities
Communicate clearly and professionally with customers to negotiate payment plans
Address billing discrepancies promptly and ensure accurate account reconciliation
Maintain compliance with company standards and regulatory requirements
Work independently while coordinating with team members to achieve collection targets
Requirements:
Minimum of 3-5 years of experience in commercial collections or a related field
Strong proficiency in Excel, including VLOOKUPs and pivot tables
Proven expertise in managing and resolving business-to-business accounts
Familiarity with billing collection processes and credit-related procedures
Excellent communication and negotiation skills
Ability to multitask and prioritize effectively in a fast-paced environment
Self-motivated and capable of working independently
High attention to detail and commitment to accuracy
What we offer:
medical, vision, dental, and life and disability insurance