Collections Specialist Job at Robert Half (Saint Paul)

Collections Specialist

Are you someone who thrives on building relationships while driving results? We’...

Location

United States , Huntington Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in commercial or B2B collections, including direct interaction with business clients regarding past-due accounts
Working knowledge of credit and collection procedures, billing follow-up, and account resolution practices
Ability to manage a high-volume workload across multiple accounts while maintaining strong attention to detail
Proficiency with Microsoft Excel for tracking, reporting, and organizing collection data
Strong written communication skills for clear correspondence and formal payment requests
Effective problem-solving skills with the ability to evaluate billing issues and support timely outcomes

Job Responsibility

Own your portfolio: Manage a book of 50–100 commercial accounts, proactively following up to drive timely payments and reduce aging balances
Build strong client relationships: Communicate with retail clients via email and written correspondence to resolve past-due invoices and maintain positive partnerships
Drive collections strategy: Utilize tools and systems to send automated notices, including final demand communications for seriously delinquent accounts
Problem-solve with purpose: Investigate billing discrepancies and collaborate with clients to find practical, win-win solutions
Keep everything organized: Maintain accurate, up-to-date records of collection activity and account status within JD Edwards EnterpriseOne and related systems
Analyze and prioritize: Review aging reports and strategically focus your efforts based on risk, payment trends, and account history
Partner internally: Work cross-functionally to resolve invoice issues and support decisions around account closure
Leverage data: Create and maintain Excel tracking reports to monitor collection progress and provide visibility into outstanding receivables

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Collections Specialist

We are looking for a detail-oriented Collections Specialist to support billing, ...

Location

United States , Cheshire

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience supporting billing, collections, accounts receivable, or related financial operations
Proficiency with accounting and business systems such as QuickBooks, CRM platforms, or similar billing software
Working knowledge of claim administration, payment posting, and collection follow-up processes
Strong attention to detail with the ability to maintain accurate records and identify discrepancies quickly
Effective verbal and written communication skills, including the ability to handle inbound inquiries professionally
Ability to manage multiple priorities, stay organized, and meet deadlines in a fast-paced environment
Familiarity with compliance expectations, documentation standards, and financial reporting practices

Job Responsibility

Prepare and issue accurate invoices by verifying charges against supporting records, service details, and established billing guidelines
Communicate with clients and customers to address billing questions, explain account activity, and resolve discrepancies in a thorough manner
Record and reconcile incoming payments, including electronic transactions, checks, and card payments, ensuring complete and accurate system documentation
Maintain client account information in QuickBooks and related platforms, updating records promptly to preserve data accuracy and consistency
Review denied or incomplete claims, correct identified issues, and resubmit documentation to support timely reimbursement
Partner with internal teams to investigate account concerns, resolve billing obstacles, and improve day-to-day workflow efficiency
Ensure billing and collections activities align with company policies, audit expectations, and applicable regulatory requirements
Compile regular reports on invoicing activity, outstanding balances, collections progress, and related account performance for leadership review
Perform additional finance and account support tasks as needed to meet departmental priorities

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

Collections Specialist

The Collector position will contact delinquent, charged-off customers to arrange...

Location

United States , Evansville

Salary:

Not provided

OneMain Financial

Expiration Date

Until further notice

Requirements

Education - High School diploma or GED
An in-depth understanding of collections and negotiation skills
Strong negotiation skills to resolve escalated calls
A high degree of self-management to successfully prioritize workday
Excellent communication, persuasion and problem-solving skills
Ability to maintain confidentiality and sensitive information

Job Responsibility

Initiate contact with customers via telephone regarding charge off accounts while arranging repayment and/or settlement of accounts in accordance with all applicable laws, policies, and procedures
Negotiate with customers to resolve accounts
Maintain and notate all appropriate information and documentation regarding customer and account status on computer system and provide same to others involved with collections of accounts
Meet departmental call and QA standards
Work in a goal-oriented environment to meet production indicators
Maintain compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations

What we offer

Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days’ vacation per year, prorated based on start date)
Paid sick leave as determined by state or local ordinance (prorated based on start date)
11 Paid holidays (4 floating holidays, prorated based on start date)
Paid volunteer time (3 days per year, prorated based on start date)

Fulltime

Collections Specialist

We are looking for a detail-oriented Collections Specialist to support a manufac...

Location

United States , Hopkins

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3+ years of experience in commercial collections, accounts receivable, or credit and collections
Working knowledge of collection processes, billing follow-up, and management of aging accounts
Experience reviewing aging reports and taking action on late or partially paid invoices
Ability to reconcile account balances and resolve disputes with accuracy and urgency
Familiarity with establishing or maintaining customer credit lines within defined limits
Strong communication skills with the ability to handle customer interactions professionally and effectively
High attention to detail, solid organizational skills, and the ability to manage multiple accounts at once

Job Responsibility

Manage a portfolio of customer accounts and take timely action to lower outstanding balances through consistent, thorough follow-up
Research payment issues, billing variances, and disputed items, then drive resolutions that clear barriers to collection
Reconcile account activity by reviewing invoices, remittances, credits, and unapplied payments to confirm accurate balances
Partner with teams such as Sales, Customer Care, and Finance to resolve problems that affect invoicing, payments, or order release
Evaluate held orders and determine appropriate next steps based on account standing, risk exposure, and customer payment commitments
Maintain and update customer credit availability within approved guidelines and company policy
Monitor aging trends, payment behavior, and account activity to identify elevated risk and escalate concerns when needed
Document collection efforts, account updates, and customer communications thoroughly to support visibility and compliance
Contribute ideas that improve collections workflows, dispute handling, and overall order-to-cash efficiency

What we offer

medical
vision
dental
life insurance
disability insurance
401(k) or deferred compensation plan
paid time off for vacation, personal needs, and sick time
paid holidays

Collections Specialist

We are looking for a Collections Specialist to support accounts receivable effor...

Location

United States , Milwaukie, Oregon

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in collections, accounts receivable, or billing support roles
Working knowledge of collection procedures and delinquent account follow-up practices
Familiarity with CRM systems for tracking customer interactions and account activity
Ability to handle inbound calls professionally while addressing payment or billing concerns
Strong communication skills with the ability to work effectively in a team-oriented setting
Detail-oriented approach to documenting account updates and reviewing financial information
Ability to make sound recommendations for resolving delinquent accounts promptly

Job Responsibility

Review overdue accounts and recommend appropriate next steps to address outstanding balances in a timely manner
Contact customers regarding past-due invoices through inbound and outbound communication while maintaining a thorough and service-focused approach
Maintain detailed account updates in the CRM to document payment activity, follow-up efforts, and resolution status
Support billing and accounts receivable operations by researching discrepancies and helping resolve account issues
Work closely with colleagues, customers, and vendors to gather information and move collection matters toward resolution
Respond to inbound calls related to account status, payment questions, and billing concerns with clarity and courtesy
Monitor collection activity and escalate unresolved delinquency issues when additional action is needed
Help ensure records are current and organized so account information remains accurate and accessible

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

Collections Specialist

We are looking for a Collections Specialist to support accounts receivable effor...

Location

United States , Lexington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in collections, with the ability to manage delinquent accounts effectively
Background working with commercial collections and business-to-business account portfolios
Strong customer service skills combined with confidence in requesting and securing payment
Ability to communicate clearly and professionally by phone, email, and in written account notes
Comfortable handling multiple accounts, prioritizing follow-up activities, and meeting deadlines
Detail-oriented approach to documentation, account review, and payment tracking

Job Responsibility

Manage outreach to business customers regarding outstanding balances and past-due invoices in a timely and consistent manner
Review account status, document collection activity, and follow up regularly to secure payment commitments and reduce aging receivables
Communicate with customers to address billing questions, clarify payment expectations, and resolve issues that may delay remittance
Work closely with internal teams to investigate account discrepancies and support accurate, up-to-date customer records
Apply a service-oriented approach while maintaining accountability for collecting overdue payments from commercial clients
Monitor assigned accounts and escalate more complex collection matters when standard follow-up efforts do not lead to resolution

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Collections Specialist

We are looking for a Collections Specialist to support accounts receivable opera...

Location

United States , Rochester

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience handling business-to-business and consumer collections in a fast-paced setting
Working knowledge of accounts receivable principles, billing follow-up, and credit and collections practices
Ability to manage a large volume of accounts while maintaining accuracy and consistent follow-through
Proficiency with SAP HANA and Microsoft Excel for account research, tracking, and reporting
Strong written and verbal communication skills for customer interactions and internal coordination
Problem-solving skills with the ability to investigate discrepancies and drive resolution efficiently

Job Responsibility

Manage outreach efforts for past-due accounts across commercial and consumer portfolios to secure timely payment
Review outstanding balances, research account discrepancies, and coordinate with internal teams to resolve billing-related issues
Maintain accurate records of collection activity, payment commitments, and account status updates within designated systems
Monitor aging reports and prioritize collection actions to reduce delinquency and support cash application goals
Communicate professionally with customers to negotiate payment arrangements while preserving positive business relationships
Support accounts receivable operations by reconciling account details and escalating complex collection matters when needed
Use SAP HANA and Excel-based reporting to track performance, analyze trends, and identify follow-up needs in a high-volume workflow

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Collections Specialist

We are looking for a Collections Specialist to join a credit union team in Sunri...

Location

United States , Sunrise

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
At least 3 years of collections experience within a financial institution is required
Working knowledge of consumer and/or commercial collection practices and account resolution processes
Strong organizational skills with the ability to manage follow-up tasks, payment commitments, and competing deadlines
Familiarity with applicable collection laws and regulatory expectations
Proficiency in Microsoft Outlook, Word, and Excel
Comfortable using a PC and 10-key calculator in a detail-oriented office environment

Job Responsibility

Manage delinquent loan and credit card accounts by reviewing account status, assessing next steps, and working toward timely resolution
Contact members consistently through outbound and inbound communication, maintaining a daily call volume of at least 20 meaningful collection attempts
Arrange payment solutions with account holders and monitor commitments closely to ensure promised payments are received as agreed
Apply available funds from share or share draft accounts to past-due balances when permitted and appropriate
Research hard-to-reach members through skip tracing methods to obtain updated contact information and support recovery efforts
Respond to questions related to overdue accounts and late fees while delivering courteous, service-oriented support to members and internal departments
Prepare and send collection correspondence as needed in alignment with departmental procedures and timelines
Provide backup support across the collections area during team absences and assist with additional priorities as business needs change
Follow established credit union policies, procedures, and compliance standards in all collection activities and account handling

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Fulltime

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